Direct Auto Insurance in Selma is highly praised for its exceptional customer service, particularly by agent Michelle Cadena. Many clients have expressed their satisfaction with her knowledge, efficiency, and kindness. Michelle has been described as quick, responsive, and patient, helping customers navigate their insurance needs and find affordable policies. Her ability to listen and address frustrations has made a significant impact on clients, who appreciate the quality of coverage she assists them in obtaining. Overall, the positive experiences shared by customers highlight the supportive environment at Direct Auto Insurance, making it a recommended choice for insurance needs.