-
January 2024 by Inspired by
Just... what is even going on here, the van we rented was literally trashed, crashed, and messed up. Also, random employees were fixing up their cars and dumping liquids of all sorts that should be in a shop all over the parking lot. The checkout process was a nightmare since you could barely put any pictures in of all the damage and mess they didn't show, and also there was no easy way to even report prior that the car was in such condition besides the pictures.
-
January 2024 by Taraanne
First I had to fight to keep the Junk on the the road FOR 4 HRS. The alignment was WAY off.So I check the tires....80lbs is what supposed to be in them. Only 1 Tire was even close. One was 19bs, one was 30lbs , and the other 43lbs. The One new Tire was 75lbs.So not only was this van neglected at the shop where tires were installed. They were neglected at the u haul dealer.Even correct air pressure didn't help the alignment.3rd the truck literally smelled like manure, where someone had moved a farm animal or something...
-
January 2024 by Jordache F.
They are ok staff ok the only thing I can say bad is the need to spray for roaches bugs and get more carts to move your things to storage because they only have one
-
December 2023 by Alice Naegele
Very polite service. Had exactly the product we needed.
-
November 2023 by Joann
We had an excellent experience with the Sanford location. Jen Miller’s knowledge and patience made our move out of state go smoothly. We can honestly say that every interaction with Jen, from obtaining packing materials to renting the 26ft moving van, exceeded our expectations. Thank you
-
October 2023 by Linda Beck
I went to get boxes to store stuff and they were so kind.
-
September 2023 by Rob Morris
The staff here is always happy and helpful. The store is always well stocked with moving supplies which helps. But the reason I come here is the quality of the rental fleet. Clean and well maintained.
-
September 2023 by Joseph Keiser
Great staff. They helped me get the correct equipment for my towing needs so I could do it safely.
-
May 2023 by Yolanda Sims
This is my second time using this Uhaul location. Very friendly staff. Wait time was not long at all, rented 2 trucks and a Storage unit. Will use this location again.
-
December 2022 by Jamie Wright
Excellent service! Stopped by just needing a box and the staff went above and beyond to help get my package ready. Would highly recommend!
-
November 2022 by Joie Gooch
My service was incredible. Josh the General Manager was accomodating, professional and very knowledegeable. I was in and out in no time. My return intake was smooth, as well. Great experience.
-
September 2022 by Stephen Hoyle
Worst experience I've had with U-Haul to date. I setup my reservation online. From the time I was picking up truck to the time I dropped it off it was an absolute cluster F. Between Misinformation to No information back and forth. Then when dropping off the place was closed. I dropped it off after hours but a day early with the gas replenished to what it was when I got it...but yet was still charged an extra $23 for 4 gallons of gas.Honestly I will probably think twice before using U-Haul ever again.
-
August 2022 by zhanzhi Liu
Best service, thank you Josh (if I don't remember his name wrong) and the Field manager Davis.
-
July 2022 by Shawna McGlown
Can you say great customer service from such a humble, kind and helpful person. Well his name is Kaleb Smith. Our 1st time using storage and really didn't know anything about how the system worked, couldn't find the locks that was supposed to be in the storage locker, moving in after hours and couldn't fit our large items in the small door ...No problem, with Kaleb Smith being there, he helped with all of our questions, concerns, and did it without an iodial of a problem in his voice or facial expression. Thanks we really appreciated him ? Uhaul be sure to keep him.
-
July 2022 by Eddie P
Had a hitch installed on my car today. Great service and wonderful people. Neil was amazing and walked me through everything he did. Would recommend getting an install by Neil to anyone.
