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June 2024 by Robert Crawford
Had scratch in paint repaired and they did a great job for a fair price. Like most, they are busy and a little backed up, but started and finished when they said. Very pleased.
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May 2024 by Tabb Lynn
Waited 6 weeks for my scheduled appointment.
It took 2 weeks to repair my car.
They said they would call me when the car was ready.
I never heard from them.
After 2 weeks I called & the lady said she left a voicemail (I had no missed calls and no voicemails from them)
The grill looks different than the grill that was on it when I bought the car.
The heater doesn’t get as warm for some reason and my headlights seem dimmer (for someone driving to work in the dark having good headlights is important for safety)
They didn’t clip the front bumper on.
(For $3,500 I would have thought that the car would have been repaired a little better.)
The communication over the phone was that I had to pay $1025 ($1000 for my deductible & $25 for Freon : to make the AC work that my insurance wouldn’t cover the Freon)
I was told that there would be a 3% fee for paying with a card.
When I got there, the total was $1500 and some change
On a positive note : they didn’t charge me the 3% fee for the $316 that I paid with my card (as I had only $1225 in cash)
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May 2024 by Toni Peyton
My car was involved in hit and run. After asking around for recommendations for auto body shops, I took my car there to get fixed. The staff is super nice. Their communication with me on updates and timeline was impeccable. When I picked up my car they had even detailed the inside.
The work they did on my car was awesome!
Highly recommend them
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May 2024 by Christopher Doby
Just like many others I also hit deer and I gotta say I'm impressed with the work outstanding job! Can't even tell anything happend. Also I was shocked they washed the car shined the tires! The car looks brand new haha appreciate the great work and communication. Will recommend to anyone I know should they need Body work done
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March 2024 by Kaley Mauldin
I hit a deer and they did a great job on fixing my car! They even washed and cleaned out the inside before I got it back! Definitely recommend them!
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October 2023 by Art Harmon
Had some minor body work done for my sons car. The job looked better than expected. I am very happy we used Tramway auto body for our repair.
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October 2023 by Laureen Johnson
We had a foot long dent and scratch on our door, they did a Fabulous job, highly recommend
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July 2023 by Clifton Whilby
They did great work, but do a poor job of documenting conversations which leads to mistakes being made.I went there due to an insurance claim. During the initial visit we discussed the scope of work as being them doing only the body work related to the claim and they recommended I take it to my mechanic for the mechanical work. This was not documented.During intake (several weeks later because they were backed up) I requested a quote for additional work unrelated to the accident. This was documented, but not well. The end result was an unnecessary alignment (already done by my mechanic) and dents being removed without prior authorization.During pickup I had an ugly interaction with the wife of one of the owners around the alignment and was forced to pay for it. I am an easy going, articulate, emotionally intelligent person (I get along with and am well liked by everyone). Maybe she had a bad day, but from my experience, she does not know how to speak to customers and should not be customer facing as she is bullheaded and belligerent.The other employees I interacted with were pleasant, understanding, and accommodating. However, I am forever soured on this place and will take my business elsewhere the next time I need work done.Problems and mistakes will happen, but what really matters is the way you handle them.
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April 2023 by Gary White
Good experience. Will use them again. Very satisfied with the repair and cost!
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March 2023 by crazycrap 1
Had these guys paint a Hood for my toyota tacoma. Paint looks great and color match is pretty close to perfect...Service: Painting
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February 2023 by Anntrina Blackshear
Tried to get an estimate and the woman was so rude on the phone. She didn’t even want to hear me out. Just kept saying your insurance will do estimate even though I was not claiming it on my insurance.
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September 2022 by Misty Ann Harper
Owners & Staff
& Associate's are
Kind!! & Fast!!
& Did a great
job!!?& I
highly??? recommend this place!!Thanks ? Y'all!!??❤️
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September 2022 by Leon Hornsby
Very nice kind respectful people.
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September 2022 by GREGORY BOWLING (Peck)
They would not do a EST then they told me to come back next week very disappointed. I had a EST from the dealership for over $2000.00 and they totaled it tramway did the est just above $800.00 but then refused to fix it. It turns out Tramway does the body work for State Farm the company that was to pay for the rear end repair a 3rd EST disagrees with Tramways EST so make sure you get more than one EST as I did shame on Tramway Auto and State Farm as I always found State Farm reasonable Tramway EST was denied and proven uncompleted by other body shops I had previously gave Tramway a better review till they worked for the insurance who's claim it was against. Tramway said the interior of the car was a litte dirty so they refused to fix the outside and couldn't fix it safely at there EST they gave
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July 2022 by Hope4 Hope
Owners & Staff& Associate's areKind!! & Fast!!& Did a greatjob!!?& Ihighly??? recommend this place!!Thanks ? Y'all!!??❤️
