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September 2024 by Kenneth Campbell
Fast, friendly service!
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July 2024 by Stephen Jones
The service was quick. That's what I like
In and out.
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July 2024 by Angela Hall
Nice manager at the desk to take money for inspections and other charges.
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May 2024 by jenny allred
Good service and very friendly people
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April 2024 by Gary White
Always a good experience.Friendly staff and good service.
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March 2024 by Jamie Thomas
Best shop in Sanford heads down !!!!!
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March 2024 by Sybil Segars
Never going back
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November 2023 by Tabb Lynn
Check engine light came on, took my car to advance auto parts (on Lee ave.) toget testedJeremy ( at advance auto parts ) said there was a misfire on cylinder 5, he said most likely it’s a spark plug but could be several other things. After purchasing the spark plug asked if they can put it in and he said they do not offer that service however he referred me to smith family automotive.Jeremy said a young man in his 40’s was great, he described him as looking like a Viking.Upon arrival I was greeted by a long haired long bearded gentleman named Mike. (He was EXTREMELY POLITE which was very much appreciated, in usual tabb fashion I talked his ears off and he was still incredibly friendly and personable.The man Jeremy had mentioned was the guy working on my car his name was /is Grant.They were both genuinely kind people and made me feel welcomed, Mike had answered all of my questions and even listened when I started telling him about my cats and life situations.Grant worked really fast and put the new spark plug in my car, they said the coil wasn’t the problem and despite installing a new spark plug cylinder 5 was still misfiring, they told me that I could drop the car off in the morning if I wanted to leave it with them but I have to work very early (5:30-6am) and wasn’t comfortable walking to work from there and wanting to be on time I took it to them during my lunch break at 11, though they didn’t have time to work on it between 11 & 3 on Tuesday I came back around 130/2pm Wednesday and was greeted in the same respectful manor (by Mike) he promptly took my key and later grant walked by and checked to see how I was doing (as I broke down crying at work and was sent “home” early) I am currently there waiting to hear what caused the misfire on cylinder 5 and will update maps after the work on my car has been completed.Update my engine probably needs to be replaced which is several thousand dollars however they did everything they could to diagnose the problem and fix it, unfortunately it just was not a simple fix. Looks like I might be looking for another used car as the price for an engine costs as much or more than the price that I paid for my car itself.Still exemplary service.
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September 2023 by Rod Barker
great work, fast, friendly and fairly priced
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September 2023 by Epic Tree Trimming and Removal
Very responsive. Ready to handle business.
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September 2023 by Tina N.
Good family shop.
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September 2023 by Acacia Desirae
Most amazing customer service!!!They were very quick with my inspection & were so nice & helpful!I highly recommend them!
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August 2023 by Viola Knox
Fast friendly staff have a family type atmosphere. Great prices
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July 2023 by Alysha McPeak
Quick and affordable repairs! Grant is super nice and they've always fit us in for urgent repairs needed on our vehiclesServices: Electrical repair
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July 2023 by Vickie Harrison
Super fantastic and honest people....they get ALL of our business
