Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home, all at 20% to 60% off department store prices. Customers appreciate the store’s reasonable prices and the variety of options, making it a popular choice for gifts year-round. Many shoppers find great bargains and reliable customer service, often discovering unique items that change frequently, so it's advised to buy what they see when they find it. The store has been welcomed into communities, especially when previous shopping options were limited. However, some reviews mention that certain locations could improve cleanliness and organization, as the store sometimes appears messy, especially during busy times like the holidays. Additionally, the convenience of services like the Amazon Hub Locker pickup adds to the shopping experience. Overall, Ross is valued for its affordability, variety, and ability to find something different each visit, despite occasional store upkeep issues.