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August 2023 by Roberto Santana
Looking back and purchasing my first car here in 2016, they screw me over bad. They wouldn’t let me test drive the beetle. After having it for a month, the head gasket blew, I took it back to them because I knew they had an auto repair shop in the back. The owner did not want to fix any of it, then him and his shop employees began laughing at me. I ended up finish paying the car off and doing away with it because the repairs were very expensive. Don’t buy a car here because high chance, they have a patch up fix or on the verge of breaking down, and these people won’t help repair and say it’s our fault. JB auto I haven’t forgotten about how terrible you were and took advantage of me being 19, never again.
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June 2023 by caprice jones
Give Alyssa the car back that you stole. She showed proof that her payments and insurance was up to date. She had the right to use her insurance money to get the car fixed wherever she chooses. Your a crook and you take advantage of young women. You picked up the car just so you could get the money for the repairs. It’s wrong and I hope she files criminal charges for unauthorized use of a vehicle.
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June 2023 by Casey Beckwith
You’d be better off going to a junk yard then buying from this place. They only care about making a sale. After you leave with “ your” car they won’t know who you are all they care about is you putting money in their bank account
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February 2023 by Joseph Keiser
Fast and friendly service.
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October 2021 by Rodolfo Perez
responsibility people and working very hard make it a very good happy customers
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September 2021 by Spinks Aniya
Do not go buy a car from javier. He sold me a white 2007 honda accord back in February of 2021. I had a few problems just after buying it. He then fixed my right side issues instead of the left side. Then after my car has a check engine light come on i proceed to buy parts after parts. After my car finally getting to the point of not wanting to run I take it to meineke in Tramway and thats where they let me know he poured temporary head gasket fixer to give me a temporary fix. He now has it on his lot for sale once again after not replacing anything. He is a sorry he makes promises when you buy cars and dont stick to them. Mind you, my oldest sister and mama and sister in law all got cars around the same time. My sister is laws car ran for not even 30 days. My mother had a mazda from him that repeatedly had to be worked on. And oldest sisters car goes in lymph mode because the transmission is going out. He is a very sorry individual who aint worth what he makes it out to be.
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September 2019 by Paulette Brown
I have nothing but great things to say about them. Javier is a man of his word. I will recommend them 100 times!!
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September 2019 by Sherry Biggirlbouncing Branch
I cant belive these people are still taking advantage of hard working people...you thought making a new page would keep me from warning people lol .Hitch Hike and UBer before you spend your hard earned money with these crooks. They will break your pockets and your heart I didnt know people could be this dishonest. Spend at your own risk. But
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July 2019 by Samuel Rivera
They are rude...
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April 2019 by Matthew Lewis
They have great customer service, extremely understanding. Recently it's been hard going to college and working while finding a way to balance living expenses, but they are willing to work around what I can do. And I'm extremely grateful. If your looking for a car and a dealer that cares .Come here .
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April 2019 by Martina Gainey
I just don’t recommend anyone getting a car from this place. They are not professional at all and do not stand behind their cars. If I knew what I knew now I would have went elsewhere. Brought a car from them the beginning of March and couldn’t drive it without fear that the car would flip or I would either hit someone cause the trailing arms are bent and the ball joint was gone me being a woman I thought I just needed an alignment and new tires but it only made it worse I couldn’t drive over 20 mph if that on the way home from work in Cary I was terrified that I wasn’t gonna make it home. Not to mention the tires was bald so the first weekend it rained the traction light kept coming on so I brought tires to find out I needed tires and alignment in less than a day the alignment was off so bad that it was eating them tires like a snack. Smh after spending $200 on a car I just put $2000 on for a down payment a few days before I gave up and called the owner Javier and he acted as if I messed the car up and wasn’t down with fixing it then he called his self fixing it and it’s still not completely right and not only that I had to get a rental for over a week and a half paying damn near $400 maybe more but The point is I shouldn’t have went through all this and he think he’s getting a payment not this month I’m over the whole situation I have 3 kids and I’m not comfortable driving the truck and I just want my money back and he can have his truck. But he doesn’t want to give my money back so now I have to get an attorney so I advise you to go buy a car from somewhere else not JB Auto!
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March 2019 by Ashley Ellerba
I definitely would recommend going here if you want a smooth and easy experience when buying a car .
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December 2018 by Crystal Jackson
The Mechanics here are the best!!! I have been to so many shops in Lee county and JB auto is top of the list. They are honest and fast with repairs. Car issues can be so stressful, at JB they tell you what's going on, how much it will cost and are quick to repair and do the job right the first time. #1 place I go.
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April 2018 by Paul Moses
Was greeted nicely, and got my vehicle serviced right away. No long line to wait this day.
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December 2017 by Arnold's Machine & Tool
Took my car there to have struts replaced. The man told my wife it would be $80.00 per each side. What he didn't say was that was the labor only. But it ended up with a total of about 500 and that was also having the front end lined. Cheaper than others. It takes all day to get the job done. They pointed out that the tires are worn-out on the inside edges and they were out of stock of that size. So I told them to put them on the rear and we would get new ones. But we needed the car. So far sounds normal :)
