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December 2023 by allen gray
If you’re told your medication will be ready in an hour expect it to be ready by 1-2 business days.This happens every single time we send prescriptions to this location.
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December 2023 by Jeremy Maynard
I wish i could give 0 starts. This is the worst pharmacy i have ever dealt with. They tell whatever you wanna hear. Well every one except Brian I think is his name. He is a pharmacist and he is awesome. But the company in general is sorry liars.
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December 2023 by Kate Bunn
Be prepared to be told different times for when your medicine will be ready.
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August 2023 by Nix Luna
I think I must have gotten a trainee. I have insurance but had to pay for my prescription because he said he didn't know how to input the info. The wait was long. If I hadn't gone back to the pharmacy to check, I wouldn't have gotten my heart medication until the next day.
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May 2023 by Nathan Stover
They are fast, far more efficient than the other providers in the area. They answer the phone when you call and quickly have an answer for you, that's if they fonn
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May 2023 by Gary Patrowicz
Worst pharmacy ever they never have your scripts ready when they say they will even if it's a necessity for your mom on hospice care this pharmacist needs to be fired
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May 2023 by 331Notch
Super nice folks work here but they are waaaaay understaffed! They need more people working to get people in the drive through and walkins taken care of!
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March 2023 by Tori Lee
Went in today to pick up a prescription that I had transferred specifically to this location twenty minutes each way to save money through GoodRX. The lady I initially spoke to on the phone was kind and helpful and made a note I would be providing a coupon when I picked up so they wouldn't waste time trying to run insurance.I go in today only for the people "helping" me, and I use that VERY loosely, to refuse to look at the coupons I have through the GoodRX app on my phone because they supposedly ran a coupon already for me before I arrived. My calculated total should have been around $35 dollars so when the tech told me $60, my jaw dropped. I was caught so off guard in that moment, needing my prescriptions, I just paid. I should have absolutely walked away. I highly suggest that is what you do if they do this to you. Contact GoodRX immediately! According to the customer service rep who assisted me on their end, any pharmacy charging you anything over $2-$3 what the GRX coupon says is going against their policy and can get in trouble for this.Once I walked back to my car, I calmed down and called the GoodRX customer service line. According to the lady who helped me, what they did was completely against the rules. She could even see in their system that this pharmacy location HAD NOT filed ANY claims with the coupons I had tried to provide to the tech for the medication or under my name. She said the pharmacist even got into a fight with her over the phone, refusing any further help, or to refund me. All because they claim they looked at the information I tried to provide them when they did not. But she had confirmed that I absolutely should have paid the lower price for these two prescriptions. You can imagine how livid that made me since I honestly just felt like they were trying to get me out of the line, didn't really allow me to ask any questions or anything of that nature.After yet another moment of collecting myself in the car, I went in and headed to customer service to ask to speak to someone. The lady who helped me there even admitted to knowing how bad the pharmacy has been doing as of late due to the large amount of customer complaints. That's crazy. The manager who came out to speak to me, I believe his name was Terry, seemed like he couldn't have cared less about the information I shared with him, saying, "Well, the pharmacist is usually really good at what he does." I had to ask him to take my information before I left even though he assured me "He'd get someone to take care of it." How in the world were they going to contact me, sir? I suspect I won't be getting a call from them at all. I will more than likely be reaching out to corporate over this.So, as it stands, this pharmacy essentially stole $30 from me, refused to answer any of my questions or provide any help, and the pharmacist blamed it all on me for not providing a discount coupon when his pharmacy techs wouldn't even take a minute to look at what I was trying to show them. I highly doubt I'll be seeing that $30 back which is a shame when you're on a budget. It looks like I wasn't the only one this has happened to recently either.
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March 2023 by Jeff Phillips
This pharmacy does nothing to help you now. I used to get great service. Now they takes days to fill a prescription and it still is never ready. Let prescriptions expire and dont tell you and today was overcharged for medication because they would not print a manufacturer coupon and deduct the cost. Was overchareged $70 dollars
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December 2022 by Sarah Burlison
The only reason I’m giving it 5 stars is because of Paul!!! We love you Paul!
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December 2022 by Andie Early
Clean, inexpensive and relatively fast
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December 2022 by Justina
Giving this pharmacy 5 stars because of the pharmacist and Paul the pharmacist tech! Thank you for always being proactive, kind, and helpful! With pharmacies being incredibly backed up and short staffed… the kindness and willingness to help hasn’t gone unnoticed!
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August 2022 by Frank Hubbard ll
I'm taken with this particular Food Lion, because it serves and prepare fresh Sushi? right in front of you, while you wait. (Which happens to be one of my favorite dishes?) Also, just like the Food Lion on Hawkins Avenue. All of their produce ????? ? ?? is top of the line, Fresh. With a great selection of meats ??? as well. Not to forget about their Pharmacy. I have no bad complaints about the quality of Meds they have. As we all know, all pharmacies do not have good quality medications ( I dropped a pharmacy, because of their poor & low quality medications) They have a great staff employed at this location. Which is why I'm a repeat customer ????.
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February 2022 by Mel Porter
a bit slow but prices are good and service is great. 5⭐
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January 2022 by Heather Augustine
The pharmacist and staff are really knowledgeable, friendly, and helpful. It's clean, everything is organized, and just a great pharmacy overall. They've also had the same pharmacist consistently for years, which is really great because there are other pharmacies outside of Food Lion that seemingly go through pharmacists every few weeks. Having that kind of consistency is important because not everyone is comfortable with talking to new people, especially new pharmacists, so I'm happy it's the same nice guy that has been there. He even answers any questions you may have about vaccines, medications (both prescription and otc). Of course I recommend this pharmacy.
