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November 2023 by Scott
Great price on the tires I wanted. Great service helped me with the warranty on my tires. I’ll definitely come back here to buy tires. Thank you all
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November 2023 by Stephen Blews
I’m quite impressed by my service. They quoted a price, did the work and found some other issues and repaired them at no cost. They explained what needed to be done and offered to show me why. They gave me a day and time the work would be done and accomplished it. Because of going above and beyond I will return for my next repair.
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October 2023 by Kar'ron Johnson
Always satisfied. Went for an oil change and inspection. Knowledge from the mechanics is awesome. Discovered during the inspection that new wipers needed to be installed. Rear wiper mysteriously disappeared. They replaced free of charge. I have taken my car to them since moving to NC 4 years ago and will continue. Very satisfied customer!!!
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October 2023 by Jack Sinatra
Stopped this morning requesting a vehicle inspection. I had no appointment and my inspection was conducted in a very short time. I have done a great deal of business with this firm for years and they are consistently honest, accurate, comprehensive and very fairly priced. I now take all my vehicle maintenance needs to Black’s.
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October 2023 by Michelle Tharp
I went to Black's Tire and Auto Service yesterday in crisis mode as my "run flat" tire had no pressure. The car is fairly new and I hadn't had to do much with it, or think about the tires...until yesterday. Patrick and the rest of the guys at Black's not only took it in yesterday, but fixed it the same day. They were incredibly kind, prompt, and honest! I would take my car back to these guys anytime! I am grateful I found them!
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October 2023 by Land waster
Had some tires put in my truck. The mechanic found a major issue with my suspension. I didn't know about showed me the parts I needed to order so I can safely get my vehicle running again. This will be my go to shop. Professional and great customer service.
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September 2023 by Marc A.
wait times are unacceptablemost places in town take appointments.techs are hit and miss at best.tough to get good help maybe but pay more or train better.oil change 1.5 quarts lowbad puncture repair.last visit tires were over 50$ more then place nearbythey are nice people at least
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September 2023 by Cheryl Guizzotti
John was the appointment manager I arranged my service through and it is a 35 minute drive from my home but well worth it. This isn’t a corner oil and lube quick service with temp employees. They have certified skilled mechanics that changed the oil and preformed a review of my 10 yr old impalas condition and what I may need in the near future. They are a solid neighborhood staple that has earned my trust and I’m happy I was referred to them
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September 2023 by John Lyttle
We needed a very quick service for our daughter's car. Black's crew was very helpful and professional. We were met with smiles and generosity all the way around. Thumbs up to everyone.
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September 2023 by Shannon Main
We moved here from Washington State and we were in a desperate predicament with our car and Patrick got us right in and got our car repaired so I didn’t miss my job interview. Since then they have taken care of us a couple times with professionalism and service that are above reproach. Thankful to have found them!
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September 2023 by Jim Kelly
Was told by other dealers that tires for my RV were not available. Blacks got them ordered (it took about 3 weeks). Two new front tires installed yesterday. Drives like a dream!
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August 2023 by Patrick Madigan
Extremely satisfied with my visit to Black’s. I was coming from out of town to purchase a used vehicle, and was having a hard time finding a shop to perform a pre-purchase inspection on a Saturday. When Michael answered the phone he immediately welcomed me to come by before closing. They performed a thorough inspection for a great price, and went above and beyond to make sure I felt educated about my purchase. In total I had 4 different employees come by to contribute their expertise to our conversation. I am a seasoned car owner/purchaser, and have worked with dozens of auto shops around the Triangle. This was by far one of the best value, best service experiences I’ve ever received. I would not hesitate to bring a vehicle here again, as long as these employees are around. Thank you, Michael and crew!
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August 2023 by Dianna Andrews
I really like this place! I've been going there for a while now. Here's a few things I wish they would do better: I had an appt. but still waited 2 hours plus for an oil change. Also, every time I have had work done here I have had to wipe the entire drivers side down with wet wipes because of dirty hands and clothes /shoes leaving dirt in my car. I would love it if they would take the time to wipe down the steering wheel and everything that they touched in my car with their greasy hands. I think it's those kinds of things that make service 5 stars. My time is valuable and a 2 hour oil change seems about an hour too long when I take the time to make an appt.
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July 2023 by Jean Sparks
I was referred to Black’s when I had a flat tire. I appreciated their professionalism. It turned out I needed a new tire which I had suspected and decided to get 2 for even wear. Options were clearly given and I did not feel pressured. Would recommend them.
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July 2023 by Michele R
Took my car in on Monday afternoon and Patrick was very knowledgeable and so nice. As promised, he called me early next morning with the diagnosis and cost. It was ready to pick up by mid afternoon. Great service. Not my first time there and I'll definitely go back next time I need something.
