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June 2023 by Christopher Robert
My personal experience was decent.
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July 2022 by Anthony Aponte
The owner has a sinister demeanor and is very unprofessional. I've rented from Uhaul for the last 12 years with no negative experience with any of their vendors. This location is owned by a foul mouthed disrespectful individual. Save yourself the headache and high blood pressure, drive a couple of miles to another location. There's plenty of hard working individuals that will appreciate you business elsewhere. If you read the other reviews, it is apperant that this individual's behavior is consistently despicable.
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July 2022 by Bill Nelson
Wanted to return a trailer from out of town. This was the return location on my reservation. On arrival, I was told they were no longer accepting trailers for the day and was told to go to another location. Drove 12 miles to another location and was told there would be a drop off fee of $20.00. The clerk there said I could go back to the place on Ozone and return it on my own via my phone. Drove back to Ozone drive and dropped off the trailer. I did not go into the office. Within 20 minutes of getting home, I received a call from the franchisee, David, saying I was told by his wife that they done for the day accepting trailers and why did I leave my trailer. While recounting my end of the story - he hung up on me. What businessman calls his customers to scold them? I have other UHAUL needs coming up and will look elsewhere.
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March 2022 by ANDERSON
The worst experience I've ever had with UHaul After 4 storage rentals \u0026 several truck rentals in other locations, this location \u0026 personal we're at best unprofessional \u0026 terrible customer service. Run. Don't walk from doing business with this place.
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September 2021 by Rhyno Patties
Was going to give 2 stars until I saw the shop owner/manager was the one that gave a 5 star review while simultaneously attempting to discredit a 1 star review. He does U-haul and sheds at the location. He was off putting and not the most personable. Definitely did not dazzle me with the experience. I would recommend only using this one if it's for the convenience since it's kind of in the middle of no where but there is also another U-haul store up the road that may be better. I'm not sure if I'll use this location again even though it's the most convenient/closest to me. Take that as you will.
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July 2021 by Ryan Mesa
Was going to give 2 stars until I saw the shop owner/manager was the one that gave a 5 star review while simultaneously attempting to discredit a 1 star review. He does U-haul and sheds at the location. He was off putting and not the most personable. Definitely did not dazzle me with the experience. I would recommend only using this one if it's for the convenience since it's kind of in the middle of no where but there is also another U-haul store up the road that may be better. I'm not sure if I'll use this location again even though it's the most convenient/closest to me. Take that as you will.
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July 2021 by THE SHED MAN CHANNEL
I have used this location many times and he has been great. I have also witnessed this last week a lady on the phone with him upset because she couldn't get a tow dolly he was nice and to the point told her she would have to call around because he didn't have one.
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July 2021 by Robin Annette
The guy was a complete j**** rude and of no help whatsoever and told me to go find a tow dolly elsewhere. I'm on hold with U-Haul now trying to tell them how horrible he was
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August 2020 by Austin Downing
The guy was really rude when I asked him basic questions about getting the size truck I needed, and if they might have it at a different UHaul. Ended up going to Budget because of how rude he was. And, they were cheaper and had the truck I needed too - worth the extra 10 mile drive to not deal with this dude.
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March 2020 by Nancy Gordon
Lack of professionalism and courtesy.
