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July 2024 by Reric Brown
Easy Rx pick up
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July 2024 by Ma Cinnamon Moore
The pharmacy lied about when my medicine would be ready. This resulted in multiple car trips there and wasted gas. There is also a very hateful black woman who works there, she has the nastiest attitude in the history of customer service. This place was the worst customer experience I've ever had. I will make sure to tell as many people as possible to do business somewhere else.
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June 2024 by Liliya Sarukhanyan
Very racist unprofessional staff
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May 2024 by Donna Ashley
Why does a drug store constantly be out of stock this has become a constant state of affairs at this store ?
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May 2024 by emci uga
they have the cutest guy working there ?
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April 2024 by Amy B.
AVOID USING THIS PHARMACY AT ALL COSTS. Unless you enjoy waiting in a stand-still line for an insane amount of time and speaking with rude employees. Genuinely the worst pharmacy I have ever been to. Pharmacy staff does not seem to care about their customers at all. I once waited in the drive thru to pick up my prescription for 45 minutes with only two cars in front of me. Absolutely unheard of wait times, and this was a regular experience at this location until I finally gave up and switched pharmacies. Please spare yourself the headache and use another pharmacy!
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April 2024 by Ramona P.
It is sad when I could have given a 5-star rating at one time, and now I can't. It is a sign of the times we live in - everyone is in a hurry, or really sick and need their meds, there isn't enough qualified help to take care of the customers. Technical difficulties screw up things all the time. All that can't be dumped on the workers at this Walgreens, or any others. I have always received great service at the checkouts, help if I couldn't find something or needed to know about an OTC item. Kindness, patience, respect, and understanding goes a long way in how you are treated as a customer. Everyone has bad days, and it doesn't help to make that worse for someone. I too, have had a few problems with the pharmacy - the saving grace is that I can see they are overwhelmed at times with the number of prescriptions that are going through there every day. The pharmacy area is way too small for handling the number of prescriptions they receive - prescriptions are missing, can't be found, aren't ready, even though you've received a phone call or text saying your prescriptions ready for pickup., etc. (again, tech issues, which the pharmacy clerks have no control over). I always check to make sure I have the right prescription, the right amount, and all scripts that are available, before I pay and leave. That is something each customer should do. I have even called to make sure of everything before I go to the pharmacy - no matter which one it is I am going to. They could really use two lines for drive up/pick up. The line is often backed up around the building and blocking the entrance/exit on the Innes Street side. Being able to hear the person in the car, and the person in the car hearing and understanding the clerk inside is a big problem too. Personal information can be heard by others, whether you are at the counter or you are in your car. I hand over my ID now so that I don't have to reveal my DOB, address, and name. It's just not safe to let others in the line behind you, have all that info. Older people are the most vulnerable, because they usually talk louder and need the clerk to speak louder. The only other problems I have run into are when there is a BOGO and there is only one item left. And sometimes items are in the wrong place, and I think they cost one price, or are on sale, and they don't and aren't. It is difficult for some to bend over to read the pricing label or even be able to read the small writing. The bottom line is that, even though I have to go to two different pharmacies in Salisbury, for certain prescriptions, I will continue to use this Walgreens for most of mine, because it is conveniently located for me, I have gotten to know the clerks and pharmacists and have a good connection with them, prices for most of my prescriptions are reasonable, other item pricings are comparable with other local pharmacies, and the rewards program is okay.
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March 2024 by Big Whitey
Made the mistake of stopping here instead of Walmart for a couple of items. Overpriced and stood in line for 10 minutes waiting to check out due to another customer, finally the cashier called for another employee to open another register. I won't return here.
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March 2024 by Jackie Shue
My prescription was really expensive and I expressed that to the pharmacist that took my call Shondra and she helped me with a discount card! It’s good knowing that there are still people out there that care and help you. Shondra is amazing!
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February 2024 by Jeremy Bennett
Pharmacy takes days to fill prescriptions, no one cares at all.
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January 2024 by roger brown
The manager was very unhelpful in getting this review done.
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January 2024 by Lora McPherson
Every time I come here to get my dad’s medicine the drive thru people are very rude! This is exactly why I go to cvs in Rockwell! They need to teach people how to treat others. As I am in the healthcare field and get some people are rude to them. This Walgreens’s I’ve always had trouble with
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December 2023 by Brad Treece
Drive through is terrible. The lady put staples in my driver's license and bank card...no apologies
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December 2023 by Pamela McGlothlin
The worst Walgreens in this entire area Service is always minus one. They’re very, very slow, inadequate, and if I had someplace else to go, I would never come back there. This is a pharmacy where the sick come for professional service. What a shame they do what understand what good service looks like
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December 2023 by Randy Hill
The service is consistently horrible. I have never been to a pharmacy so slow. Literally takes days to get a prescription filled. Even if you are waiting in the store there is zero sense of urgency.
