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March 2024 by Annette Stallings
I am having souch trouble with my mail being delivered to my new address. Postal Person wrote on my mail unable to deliver for some reason. I have my lease showed the Post master my ID and signed papers saying this is my address. Just move here and my mail is being sent back for no reason whatsoever. I really don't understand why this is happening. But I will get to the bottom of it
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February 2024 by queenland
They are ineed of more employees. The lines are ALWAYS ridiculously LONG every single time I come To the postal office. PLEASE HIRE MORE PEOPLE. ALWAYS 1 person! Every single time. No reason why I should Be waiting over 30mins just to drop something off.
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January 2024 by Josh Atkins
Package is 5 minutes away... Won't deliver it... Won't give it to me... It's been 3 days past delivery date... Thanks for a ruined weekend
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January 2024 by J D
Never answer the phone and when they do they hang up on you.
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January 2024 by Evelin Fernanda
Went to get my passport today at this post office, a lil skeptical because of bad previous experiences in *ahem* Kannapolis…..but this exceeded my expectations. Jennifer was an angel, 100/10. She was friendly, fast, knowledgeable, and veryyy engaging! Something that kannapolis post office LACKED in. Not only that but the staff was very friendly as well! 10/10 ⭐️⭐️⭐️⭐️⭐️
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December 2023 by Gabriel
Didn’t answer the phone the first two times then some Dumb broad that answers the phone acting miserable as hell then decided to hang up on me when I ask a question. Since when to postal workers think they’re better than everyone? You work at a post office. There 10x worse than the DMV and that’s saying something.
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December 2023 by M MoDrak
I got my passport figured out and sent in today, I can't thank Jennifer enough for all her hard work. We had an unusual passport situation for myself, and Jennifer did an amazing job helping me get my passport process and sealed for a hand carry. Very knowledgeable, and was able to help me get everything processed in a short window. I really appreciated her expertise / effort, especially right before the Thanksgiving Holiday! Thank you so much!
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December 2023 by Oz Honbarger
if you're trying to apply for a passport here - don't bother. I made an appointment for a passport application and the technician was late. made another one for the next day, technician was late again. when we complained, the workers at the desk said that she is late everyday. just go to the registry of deeds down the road so you don't waste your time - they do walk-ins. the only reason why I don't give this review one star is because the people that work at the desk are super kind.
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October 2023 by JEFF K
The sign on the door states clearly that the doors are locked at 8pm. This is important because I don’t get home from work until 6. I take my packages then. More and more, the doors are locked before 7! This causes a huge inconvenience for both me and my customers. Also, why have 3 cash registers when you’re only going to use ONE cashier? It took me 48 minutes to scan a pre-paid package!! The drop off bind is always full. I’ve even asked for it to be emptied so that I can scan and drop off my packages without waiting. Why offer this service if you don’t maintain it?Im certain that this will fall on deaf ears. These people simply do not care and you will never see a sense of urgency to move things along quicker. Very robotic employees. I sometimes wonder if they might actually be AI holograms…
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October 2023 by Wilson Hz
The workers at this place are negligent and irresponsible. They lost my documents. They don't give answers to my documents. They are racist and no one does anything. USPS needs to change those people, they are useless
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October 2023 by Shyann McBride
Associates no nothing about anything . They’re literally just there . Worst post office in NC
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August 2023 by Nyx Ven
A bit of a wait but excellent customer service
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August 2023 by Hare Jutsu
Was a bit skeptical coming in because of all the bad reviews. Everyone we dealt with were kind and patient until we finished and our documents were submitted. Thank you!
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July 2023 by Juan L.
They keep getting confused about my and the neighbor behind our street!! They can never deliver anything right.
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June 2023 by Sandra Mackey
Please hire someone who can properly deliver our mail .....it's simple.....Yost Road and a number on each mailbox.....we all get each other's mail ....???????