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August 2024 by Craig Stewart
Dropped spectrum’s grossly overpriced services a couple years ago, now they harass me non stop with junk mail and door to door sales people. Sending me loads of trash mail every day and harassing me at my home constantly only makes me hate you more, Spectrum. T-Mobile home internet at $30 when bundled with my mobile is a much better deal. And better yet, the price has stayed the same the entire time I’ve had the account.
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July 2024 by Mary Lambert
Very friendly guys and helpful too. Thanks guys for dispelling what we had heard prior to our visit. Gave all of us help as soon as we walked in. Several folks were there (not with us). The employees helped everyone as quickly as possible.
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July 2024 by The Sweet Gal
Not even deserving of one star tbh. From having customers waiting by the door past 10am to being rude once they got in the building it was just very weird energy. Management on site & all! Prices online are about 40$ cheaper!!!!!!!! Military man RUDE! Just talking at people not to them! Dustin definitely shouldn’t have a job working with the public because he’s clearly not cut out for this type of work. Not one smile in the room! Not going back to spectrum in Salisbury.
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July 2024 by DANIEL STEWART
Love it
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July 2024 by Chad Barger
Service was acceptable. I was returning an old cable modem and getting a new one. The representative that helped me wasn't very talkative and spent a long time looking at the computer screen before giving me my new equipment. Other than that, no issues with the experience.
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July 2024 by Tiffany Woodie
This place is ALWAYS packed!
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July 2024 by Lisa Jiang
This Spectrum store, which costomer service is so bad ?. I bought a new phone for the last few days. The new phone isn't working. I bought it back to exchange.
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June 2024 by Serge TheUkrainian
Never updated their hours on Google maps
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June 2024 by Kim Athey
When you call customer services and they tell that the equipment is bad.(which is spectrum equipment) So they send you to the store. I ask multiple times are you sure they are open on Sunday and kept saying yes and even made a appointment. Drive to store and guess what? THEY ARE CLOSED. Call back and they insure me that they are open but door is locked and hours posted on door says closed Sundays. Here again right hand dont know what left hand is doing.
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June 2024 by Jackie Ford
Crowded not organized yet for the customer they have to be seen
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June 2024 by Laylo Hart
Never doing business with spectrum ever again. They're liars and crooks.
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May 2024 by Johnny Curlee
Had a little bit of wait time but the service i received from Paul was by far exceptional. He was very helpful and honest. We changed providers on all of our services with him and we don’t regret our decision. Ask for this guy for all your sells needs! Thank you again Paul!
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April 2024 by Damian Fonseca
Do they speak Spanish in this store??
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April 2024 by Ms. Crista Luv
With many people needing jobs and tech savvy, its a
shame that there is only
one customer service rep in the store and 3 customers, The Rep. didnt even acknowledge me when I entered ?So Sadd, Thank God for Bruce!!! He always is so Helpful and Kind! Get some more ?, informative people during the Day Salisbury? Everyone deserves a smile while we spend our money.
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April 2024 by Heather Ann
Be nice if the actual store had a phone number and also their hours need to be updated on Google!!! Their hours are different on the door than on here. Went there not to long ago 10 mins before 6 on a Saturday and they already had the doors locked because they closed at 6.