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February 2023 by Jeremy Smith
Excellent service ???? I always choose Hoffman whenever I need a car...A+++++
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November 2022 by Broken Wings
Great service as I have rented from here before.
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August 2022 by Adabra Moro
I love Hangman's I will NEVER rent a car anywhere else... I would 100% recommend them to anyone who needs to rent a car.
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March 2022 by Lexie S.
I asked him if the cleaning policy was because of COVID, or was a normal policy. He was Incredibly condescending and rude to me for asking a simple question. And he didn't end up asking the question til I started recording how crazy he was acting. I have video of him which I WISH I could post for you guys to see. It was the most ridiculous customer service I've ever encountered. Recommend literally buying a crack car before coming to him. Nastiest person I've met in this town
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February 2022 by Tan (Ms. Tan)
At this particular location, the white man seems bias to black people. Not only that he talks down at you and he's very disrespectful. MOST of the cars are raggedy. I would recommend the other locations not this one! I have never rented from there my friend was for 3 months and I witnessed the interactions. Sn: Not all black men sell drugs sir.
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January 2022 by Macy Mitchell
Called 30 min before we needed a rental and they got us right into what we needed! Very easy to work with and personable! Will use again!
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December 2021 by Shayna Rollins
If I could leave 0 stars, I WOULD. We rented a car for almost a week. The lady at the front was helpful and pretty nice. (I’m assuming David from the other reviews) could NOT BE MORE arrogant, disrespectful, and NOT TO MENTION took the car from us AFTER trying to pay for a day we owed. He wouldn’t let my boyfriend pay for me since I’m sick (we ARE still in a pandemic) and just had a child and needed to stay home. Wouldn’t work with us at all, and proceeded to mention “he didn’t care about anything we were saying”. I will NEVER return and will WARN EVERYONE OF THE TERRIBLE service I experienced.
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December 2021 by Mr Salvage
I call them trying to rent a van or suv for thanksgiving week and they said they only rent Cars no suv or vans I ride by seen 3 vans outside ??
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December 2021 by Haley R.
Owner is very arrogant and will argue with customers all day long. His attitude is very child-like and will interrupt you every sentence. He doesn't care that he loses business and he will waste your time. DO NOT BOTHER COMING TO THIS PLACE!!!! He will try to scam you and not help you at all!!! 0/10 experience. OWNER IS IN HIS 60'S & SHOULD NOT BE RUNNING THIS BUSINESS. Also, he is very racist.
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October 2021 by Jodi Gee
I needed to rent a vehicle on Thursday on extremely short notice after being jerked around and lied to by Enterprise in Salisbury. I had extenuating circumstances and was originally told by Enterprise that renting would be no problem and then when I actually tried to rent they said no. Then every other major rental agency was willing to rent to me but had no vehicles available on such short notice. With about an hour before closing Hoffman Salisbury came through even with my extenuating circumstances! At first, I wasn't sure what to expect when I talked to them on the phone, but the gentleman said to come on over and we'd look at things together and it ended up working out. I needed a vehicle for a trip back to Pennsylvania for a funeral and they ended up having a vehicle that was an exact clone of my personal vehicle, but one model year newer. It was so nice to not have to worry about fumbling for headlights, windshield wipers, or climate controls. I was just able to focus on getting to my destination safely. My personal vehicle was having mechanical issues. Renting from Hoffman ended up being very easy and it only took a few minutes. The price as compared to the major chains was similar or possibly a little less and the deposit was much less. They were willing c to work with me on my extenuating circumstances unlike enterprise who just lies . I would definitely work with Hoffman again in the future and would choose them over any of the other dealers or rental agencies unless my insurance requires otherwise. I definitely choose to support locally owned businesses! Thank you again Hoffman Auto rental and leasing for coming through on such short notice! I had tried to make arrangements earlier in the week but when you are lied to by another company it doesn't leave you many options at the last minute. Thank you again from a very satisfied customer!
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July 2021 by Shannon Green
Super nice, super flexible, and they have a nice variety of vehicles for rent.
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April 2021 by Nyasja Everhart
I can here with my boyfriend and the man at the front point at him and told him he wasn’t old enough to rent a car and when asked his age he WAS old enough and his insurance was good. We did not rent the car because the customer service sucks. What a way to lose money.
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March 2021 by Kie Marlin
I would give it no stars if possible. We’re all grown here so there at least should be respect but nope, and the guy on the phone speaks to you like your slow.. Hands down the most unprofessional person EVER
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March 2021 by Julia Duenas
When I initially called, the person who answered the phone was seemingly rude. They were not giving me much information as far as rates & availability go. I felt like I had to peel layers and layers in order to get somewhere and even then he was just so rude. I’ve never rented here before however, it all starts with customer service & making prospects or customers feel comfortable rather than giving them such a hard time.
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January 2021 by tierra ervin
Rented a car for 5 days, David was very helpful but after returning the car the lady at the front desk was very ruled and unprofessional. After all this is a great place to rent from as long as you're talking to David and not his helper. As long as she works there I will never rent a car from here again.
