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February 2024 by James Osborne
Just stopped by and got some things tonight
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February 2024 by Mach5AR
It's my favorite local grocery store for all my brands I must have. I've been shopping here for over ten years now.
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January 2024 by Catherine Hester
If you have ANY disability, don't come to this store. It's not friendly to those who have physical challenges. It is not friendly if you have hearing loss. Also from an ADA compliance standard it fails. The payment kiosk is way to high to easily make payments from the wheelchair or electric scooter.
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December 2023 by Le Mo
I just called this store to ask a question about their payment methods. When the customer service answered the lady clearly didn’t know I was asking about, so I politely asked to speak to a manager and she hung up on me!! I called back and the manager answered where I proceeded to tell her I had just been hung up on. She lied and said the call was disconnected and that it somehow came through again, when it was clear I had called back. Then she was rude when I asked her my question. Just horrible customer service.
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December 2023 by Brenda Chalk
Winston Salam has great ..stores lov food lion.
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October 2023 by cathy brown
This is not the first time I have had issues with using my insurance company 's Healthy Benefits Plus program card along with my Food Stamps but the cashier didn't know how to process them properly and rather than using the food stamps card 1st. The total amount was taken off with the insurance company card which was going to also help me pay my power bill this month too. And the manager on duty today said that I'd have to bring my entire purchase back down to them to fix the issue. It was almost a 300 dollars total. That's insane and not My fault. But I get to pay the price for the employees not knowing how to use these cards together.
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September 2023 by john Mor
Good service. Clean store
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July 2023 by jerry scott
Purchased meat for cookout scheduled the next evening. Opening the package it had a bad smell and was starting to turn brown.
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June 2023 by Carlos Millas
Good fresh food nice people ?
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May 2023 by Mary Who
I was shopping for just a few items, my granddaughter was with me. The workers were blocking the isle, the young lady was coming up at the end of isle and she saw the two of us. She let me walk by my granddaughter went to walk behind me and she cut her basket in front of her, that wasn’t all She then stopped would not let my 6 year old by so yes I turned around and asked her to let her by. She just stood there looking at me like ( she didn’t understand what I had asked her) so I was a little bit louder and told her that was rude to let her by. The three of the workers stood in front of the meats and no one could get by you had to go up an isle then down another to get around them. So I did ask for a manager to let her know what was going on. She said she was busy and would come talk to me , after waiting 18 minutes I finally left I have been back to the store but was treated so much better from other workers thank goodness the hav nice polite people working there
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May 2023 by Ethel Peebles
Shopping experience was great. Store clean aisles were clear
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May 2023 by Mary
I was shopping for just a few items, my granddaughter was with me. The workers were blocking the isle, the young lady was coming up at the end of isle and she saw the two of us. She let me walk by my granddaughter went to walk behind me and she cut her basket in front of her, that wasn’t all She then stopped would not let my 6 year old by so yes I turned around and asked her to let her by. She just stood there looking at me like ( she didn’t understand what I had asked her) so I was a little bit louder and told her that was rude to let her by. The three of the workers stood in front of the meats and no one could get by you had to go up an isle then down another to get around them. So I did ask for a manager to let her know what was going on. She said she was busy and would come talk to me , after waiting 18 minutes I finally left I have been back to the store but was treated so much better from other workers thank goodness the hav nice polite people working there
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May 2023 by j farrell
It’s a grocery store. The people working there especially the front end associates have no personality and are sometimes rude. If it wasn’t so close to the house I would pass this for other options just moments further down the road. Being so close to the corp office I would expect a showcase location but this store is far from that.
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May 2023 by Brenda Bryant
I like this store, clean atmosphere,fresh products, friendly staff.
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March 2023 by Gil Caldwell
Rarely have cashiers and there will be 3 or 4 management types standing by self checkout watching and not offering to help even when you press the call button. This store has gone downhill and everytime I go in there I feel like I am being followed and treated rudely by managers. I am disabled and usually have a cane to help get around and when time to check out the managers just stand and watch meas I slowly process my sale. I have Never had one of them ask if I needed any assistance. I shop for groceries once a month when I get paid and my cart is typically overflowing. One would think they could see this and open a register and actually work. I was always taught when working retail that the number one way to prevent theft is Great Customer Service. Which means engaging with customers and asking If they need help finding things etc. And if you are suspecting them of stealing then you can easily ask if they need help finding something or if they found what they needed. And every employee can ask that when a customer is near. You don't have to suspect them of stealing, instead you and every employee spoke to a customer if you walked by one. Novel idea for employees to assist a customer. Who knows. Your sales might increase as well as customer satisfaction.
