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July 2024 by Kim Ingram
The store was clean and the associates were friendly. The store just didn't have much choice for what I was looking for.
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July 2024 by Charlye Price
Heard the cashier, McKenna, talking to the gentleman in front of me. He was emotional as he had just lost his wife and sister and was all alone now. McKenna was so compassionate and kind to him. We both consoled him and passed on info for Hospice Bereavement even tho his wife nor sister were in Hospice care. I was very touched with McKenna's support of this gentleman. That's a young lady to be proud of. That's the kind of care I see in CVS on Avalon in Salisbury NC
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June 2024 by Gail Gurley
The clerk was extremely helpful in making photos from my phone. She also found an item I was unable to locate. Very pleasant experience because of being valued as a customer.
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June 2024 by Clarisa Sifford
Customer service in pharmacy is not the best.
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May 2024 by Jackie Shue
My daughter ordered pictures for her wedding and a birthday and robin went above and beyond to fulfill the order! I’m sure she had to stay a little later than her shift to make sure they went through and the customer service over some pictures were complete shocking! I appreciate so much what she did. Something little can mean so much to someone. Robin keep being you!
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May 2024 by Amanda Morton
My husband just had a major stroke and we have multiple prescriptions at this location. Today I called to see if the prescription from his md appointment was received. The man answering the phone said they did not have it. And I told him i've seen it on his chart, so I know it was sent. He then proceeded to tell me well that's great that you see it, but that doesn't have anything to do with us getting it. He was so extremely rude. I asked why he was acting like that and what his name was, and he hung up on me. So I called back and asked to speak to a manager, and they put the pharmacist jennifer on the phone. I told her what happened and her response was so what do you need? I said, are you gonna completely ignore the fact that you're employees are rude and hanging up on people. She then replied. I'll address it with him, not you. She was worse than he was, so I asked what her name was and she hung up on me! So I called back a third time and got the store manager who apologized and then ask what I needed and stood next to the pharmacist relaying what I was saying because they were too childish to even get back on the phone. I was in complete shock on how rude these people are. This is by far the worst pharmacy I have ever been to. A pharmacist is supposed to be a professional and Jennifer sure didn't act like it. And chris was not any better. I then called corporate and made a complaint because people that are sick should not have to be talked to like that, just to get their medicine and hung up on repeatedly.
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April 2024 by JA Carpenter
Quick in and out store
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February 2024 by holly stirewalt
There is two people who are absolute angels the sweet man with the beard and always wears a hat, and the woman with a high pitched voice who has shoulder length brown hair and she usually wears it up. Those two are not included in what I'm about to say!!! This cvs has the WORST pharmacist who berated my mother who picked up my rescue inhaler. I was sent to the hospital shortly after this happened to my mother, I was sick with the flu (worst one I've ever had!) She YELLED at my mother not knowing our situation, not knowing my oxygen was low I tried for 4 days to not being hospitalized cause of my sickness but the pharmacist refusing to let her get my second to last rescue inhaler sent me. I have no health insurance due to many life problems a lot of Americans deal with today so now I have a hospital bill for over $20,000! All because of a power hungry, inconsiderate, un-empathetic woman who thinks she knows everything. I told the hospital about my situation and they took the time to transfer my prescriptions and give me 18 months of refills with notes stating (in plain man terms) a DOCTOR obviously prescribed these prescriptions and ms. Stirewalt is allowed to have her monthly medications when she feels fit. Granted that was one of the most wonderful thing a doctor has ever done for me! But it doesn't help this specific problem. I encourage you people to move to any other cvs or rx near you. This place deserves none of your time or money! It is an absolute disgrace to pharmacists who actually care and I'll never stop telling anyone and everyone! DO BETTER E. INNES CVS!
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November 2023 by Jeff H.
Their automated phone system sucks. You try to call the pharmacy and after pushing a bunch of numbers it finally ask if you want to speak with a pharmacist.....after you say "yes" or press 1, it disconnects you..... this happens several tomeSo you drive up there to see several pharmacist yapping about nothing, basically standing around.....like they couldn't answer the dam phone. After complaining to deaf ears they tell you your prescription isnt ready. May be if people would actually work then you could get your prescriptions filled.
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October 2023 by Theresa Brown
Worst pharmacy ever. Their drive thru is a joke.
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July 2023 by Kimmie Wall
Love the atmosphere
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July 2023 by Erica Walker
Wouldn’t recommend going unless you legitimately have no other choice.
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July 2023 by Jessica Miller (Jessie)
I was looking for a gift for Vietnam Veterans day. A guy working there referred me to Wal-Mart. As the store didn't have the space to accommodate gifts.
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July 2023 by Heather Shell
Went through the drive-thru to pick up some medications a few times for my dad and there's one guy in particular that always makes me laugh every time we're there. He's a very good natured person and very friendly. I wish I could remember his name because I would leave it on this review. He definitely deserves a raise.
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July 2023 by Mi mundo de fantasia
The people in the pharmacy are really bad their costumer service is the worse in Salisbury