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January 2024 by JX Nelson
I see the most Christian like women in this store that always remind me of the girl I had a crush on way back when! Small frame but big heart! Proverbs 31 women that make a man straighten up and want to be presentable in front of a lady, saying excuse me, Mam and yes Mam! Regardless, of her saying I did anything to offend her! It tickles me, when I catch myself acting like that and any young ? lady not noticing! Or if they do notice they smile and or say thank you for giving them the right of way!
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December 2023 by Duane Phillips
Not bad prices
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December 2023 by Jan Han
Very rude manager. Went in to buy a recliner. Couldn't find anyone to help us so we loaded up the recliner into a cart. An employee walked up and said "what's going on here?". Said we were just taking the recliner up front to buy. They said we couldn't buy the floor model and proceeded to turn the cart over to get the recliner out of it. Asked to speak to the manager and she said she was the manager and that we couldn't buy it we would have to order it. Such bad customer service. Will not shop at big lots again.
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November 2023 by Alex Swing
Just not what big lots used to be. No real bargains and very limited variety/stock
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October 2023 by R Kauffman
Staff is very friendly and tries to keep the store organized consistently.
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October 2023 by Tasha “Aquariusgolenlight” Love
Big lots is the place to go. If you're looking for budget friendly furniture that is still comfortable and name brand
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July 2023 by Dawn Farmer
The staff is always helpful. A very friendly staff!
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July 2023 by Elizabeth Walters
The prices are not the deals they used to be. Products by Big Lots brands are excellent. Personnel are great.
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July 2023 by Sherman8 Thomas
Can always find some good deals and friendly staff at Big Lots
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May 2023 by Donnie Barger
Got some good prices depends on what your looking for.
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March 2023 by Tai Ford-Norman
Absolutely disgusted with experience. Chloe the manager did a poor job with engagement and commenced to being unprofessional in front of staff she was training. I arrived at store to pick up gazebo which Female store manager forgot to give me a call to pick up. Reason: she didn't have staff available to assist with heavy load. No worries totally understandable. Today I arrived and upon loading first box I questioned flags to put on back since portion of box would e hanging off bed of pick up. For a total of 3 boxes I was trying to get the team to stagger so that I could proportion weight of boxes hanging over flat bed. She misunderstood and said it was a policy that if it wasn't safe that she didn't have to comply. First off I would never ask another women like myself to lift a box over a pick up truck. I waited to after it was all loaded and unlike her I pulled her to the side to explain that I would be surveying store and that info she provided in front of new staff was not correct - just like first time she began to loud talk instead of being discreet. Once I saw I was getting no where with her I decided to engage the corporate office. I will have my husband return this item and deal with it as we won't be disrespected by a company we just spend $1600 bucks with. Absolutely disgusted and this was so unnecessary. I don't even want the piece. I've been buying furniture with big lots for years and I HAVE NEVER HEARD OF DRIVER ASSIST when it comes to loading items. Not posted on any signage neither is it mentioned anywhere when items are being bought from furniture section. I politely asked Chloe to adjust and lead with this is not convenient for her and the staff when not wanting to so something as opposed to claiming something is a existing store policy. Engaged corporate office regarding these untruths awaiting a call back.
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February 2023 by Marie Thomas
Great prices. Staff love to gab. Hard to interrupt to get prices
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February 2023 by Brittany Tucker
Well stocked and good variety of products. Unfriendly staff was the only issue.
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January 2023 by Tim M
Great experience in the furniture department. Mock was very helpful and knowledgeable. We purchased a TV console that we love. However, it was missing one small bolt. Went online regarding the missing bolt per directions in the manual. They quickly referred us back to the store with no help whatsoever. Went back to the store. Mick searched and found us a compatible bolt. Great customer service from Mick at the store, but not online.
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January 2023 by Angela Papa
Love this store. I found the cutest Christmas decor and the prices were great
