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August 2024 by Madelynn Marie
When someone leaves this 1star review for a reputable auto service business because of a tire failure… I saw the tire! ?
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August 2024 by Amanda Litts
I am a car person. I love cars. I work on cars. And certainly, I appreciate mechanics and understand the difficulty of their job and all they need to know to be good at it. I am also a very loyal customer. I recently received a quote from the shop I have been using for the last 5 years (as long as I have owned my current car), that seemed somewhat excessive. I did some research and my thoughts were validated.
So I did more research and found Cowan Tire and Auto. They had too many stellar reviews for it to be a fluke so I gave them a call and explained my situation. Even though they were slammed (as good shops always are) they said if I could drop the car off they would try to work it in to take a look and give me an estimate. I was prepared to leave it there for 2 days just to get inspected. I got a call at the end of the day with a report on the issues.
My mechanic had recommended back brakes, new parking brakes and brake flush and gave a quote that was over $1300. Cowan gave me a quote for HUNDREDS less that also included new front brakes. On top of this, they took the calipers apart to clean and lube them so they did not need to be replaced. AND they did all this work the very next day because the car was already taken apart from the inspection.
I am beyond grateful for their honesty, integrity and all around great service. They have earned all my future business as long as I live in the area and I will certainly be shouting about them to anyone looking for help with their car.
6 stars
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July 2024 by Rogue Storm
Editted: Parts installed do come with warranty, but prices are more expensive than elsewhere, and the only thing they torque to specifications are the wheel lug nuts, nothing else. I've heard as well and seen myself that they only use single-plane balancing for tires, not dual-plane. It will be rare if I ever bring my vehicle to them.
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June 2024 by milesb1017
Very friendly and knowledgeable folks! They fixed a boat trailer tire for me very quickly and even on a Saturday.
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May 2024 by Lynda Grow Cassady
Always professional & prompt. Great communication.
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May 2024 by Jared Lofrano
We were in the area from out of state and had a problem tire. In a busy Friday, they squeezed me in - out the spare on, checked the tire and changed it back. Very professional and helpful.
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April 2024 by James Machynski
They have taken care of all my cars since 2008. I never have to worry because they are always honest and fair with their prices. You will never find a better Auto Service
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April 2024 by RYAN McCullough
This was my first visit they did an excellent job at looking out for me and taking care of my issue with my vehicle. Special thanks to Chris and Piper the front end gentlemen that started this process. Thanks for the team in the back also appreciate your efforts ?
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January 2024 by bmac4peace
Only went here for an inspection, but the service I received was top notch. Very nice people who were ready for my vehicle at my appointment time. I will definitely give them a try at maintenance and repairs.
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January 2024 by ch4v4 lopez
Always a place to go
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January 2024 by MusicOfHand
So I needed new tires and they didn’t have them that day but ordered them for me for the next. They got my new tires and an inspection. They noticed the check engine light and found 15 codes. They didn’t have time that day or the next but got me in Friday. They took the entire day but was able to find it was my timing belt and because the timing belt was not that old they reset it and that’s all that was needed to fix my issues. They knew I was traveling take did a check of the car to make sure I would be traveling safe.They really are down to earth kind of people and very genuine. I will definitely be back if I have any trouble. I also know they were super busy and to fit me into their schedule was super nice of them. Defiantly worth every penny.
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December 2023 by Josie Hannah Thompson
In June I got new tires. I was told I needed 4 brand new tires. They were all very worn. 2 were. They were bad with metal showing. However the other 2 were fine. Worn but still safe for a while. Because of the attempt to upsell me I decided I should go to another store. Now I am having my car towed because 3 of the lug nuts that were on the tires that were replace were cross threaded and broke and are now just spinning. And one was cross threaded and tighten so badly it has bored a hole in my wheel. So 2 tires from them is going to cost hundreds in repair cost. I was told I do not do enough business with them and I didn’t buy the insurance. Well they were the problem. Not the tires!!! Be awareI will post pics when I can get it properly fixed
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December 2023 by Ralph Broeils
Excellent service. Fixed my front brakes to pass inspection. Going in later this month to fix rear brakes and four corners alignment. Marc and Mark did a superior job/service!
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November 2023 by Erica Stafford
These guys do an awesome job. Very knowledgeable and friendly. I'll not be taking my car anywhere else.
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November 2023 by Steve O.
They're quick.
