7:30AM - 4:30PM
3051 Westinghouse Rd, Rural Hall“From my first day as a member each person on staff has made me feel welcome and recognized me. April helped me strengthen my credit rating and then purchase a used car.”
“I've been a member of Allegacy since they opened. Obviously I I am very satisfied with them or I would not still be a member. Always been courteous and understand what my needs are. Feel confident in their sevurity.”
9AM - 5PM
893 N Liberty St A, Winston-Salem“I love Truliant! In the two years I have been a member, I have been more than pleased with the services offered and the way I've been treated. My only complaints are the fee for insufficient funds is extremely high, which puts one further in the hole and makes it even more difficult to recover, and there is not a branch or ATM close to my home. Otherwise, I am extremely satisfied being a member of Truliant Federal Credit Union.”
8:30AM - 5:30PM
4985 University Pkwy, Winston-Salem“HI LAGOOGLERS!!! State employee's credit union is an amazing bank. Yes they are still a bank and banks make money but the Definitely help their members. They have some top tier life elevating services and I DO NOT recommend messing things up with this financial institution. This particularly SECU was really clean and inviting. The atmosphere was a total vibe!! Thee best kind especially around the holidays. Its always a plus too walk into a bank that has a good vibe especially when they are housing your funds. Also i be annoyed as all hell walking through those doors on bill pay days ?? but anywayzzzz the employees here are so amazing even when they are short staffed they provide great A customer service. ? meka and cj are always welcoming with warm helpful smiles. ? that trained with willy wonka nem at the chocolate factory too with the chic fil a workers. ?the establishment was also well decorated for the holidays. Everything was well put together and just so festive!!”
9AM - 5PM
7780 North Point Blvd, Winston-Salem“Truliant has always treated me good when I go to do my transactions. They make me feel important and they are very courteous and they are Professional. They handle the transactions very quickly and precise. Thank you for your good service.”
“Absolutely love this bank and staff, but this location has to have the most RAGGEDY, smack it a few times to help, forgot what you needed, atm I’ve ever seen at any other branch lol. Can y’all please buy a new one?”
9AM - 5PM
4680 N Patterson Ave, Winston-Salem“I've been with Allegacy about a year and a half since merging into my wife's account once we got married. I honestly can't believe no one told me what I was missing! Hidden fees and poor customer service were just "the norm" to me at my previous bank so Allegacy has been such a breath of fresh air! I've been to multiple locations and can vouch, they hire exceptional people, and they really CARE. North Patterson is my home branch and it's always a pleasure to stop by if there's something I can't already do on the app/website.Well done!”
9AM - 5PM
1910 N Peace Haven Rd, Winston-Salem“I belong to Delta Community Credit Union (an airlines union based in Georgia) yet THIS is the bank that I go to in order to make money deposits (or the rare case of withdrawals). They always make my transactions occur successfully and swift with no stress.”
9 AM - 5 PM
575 Patterson Ave #144, Winston-Salem“This is so much better than my Suntrust/Truist experiences. I find Allegacy's customer service and business model/practices to be far superior to Truist. However, I do think that the phone situtation with this bank and others I have used needs to be vastly improved. The push to get everyone to do everything online is not always the best approach. Whether it is the lackings of the online system or something personal to the person calling in, sometimes phones are the most efficient way to solve an unusual issue. Treating people that call in as second class citizens by making them hold and putting through a gauntlet of phone prompts can be infuriating. I love online banking capabilitites but phones still have an important spot in the customer service process.”
“I was referred here by a used car dealer a few years ago, and believe me, I wish I would’ve become a member sooner. Each and every one of these ladies are exceptional, friendly, and helpful. The level of customer service they provide is second to none!”