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March 2024 by Emily Best
I haven't taken my monkey in here yet but I will
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February 2024 by Heather Kuscsik
Went here for a year. Never had an issue other than ppl were short… but that happens these days! 12/2 groomer (was suppose to be Logan) manager says it was Logan. We picked up 1 dog with shaver burns.. would not stop shaking, crying for a day. An er vet visit had to be made. She love being brushed, groom & now if she hears any noise she shakes uncontrollably. 2 dog went for ONLY a bath. She received a “summer” cut in 12 degree weather. 3rd dog (thank goodness) did not need to be groomed at this time. Spoke to manger 12/4 promised a refund. Spoke to assistant manager 2/11 wanted to refund vet bills too. I told here that was not necessary.… she said she would call back in an hr or 2… nothing. It is 2/14 & nothing. When I called today, Betsy was so rude & acted like I was bothering her when I asked to speak to the manager over grooming. I wish I would have had warning of how ppl were here. When you you only drop dogs off… you just think they are busy. I just got a puppy & I would never trust this store again. Maybe if accountability happened… mistakes happen. But blowing ppl off after you offer a refund. I never asked for. I just wanted to know what happened. I had to post because I can’t be the only one this has happened to. Waiting on the district manager to call… honestly atp IM OVER it.
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December 2023 by Russell Thomas
They were out of the ear medicine that I wanted. The manager, I guess she is, called Tractor Supply, the Company that also owns Petsense, they had the medicine and surprise is was several dollars cheaper! What's up with that?
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November 2023 by Emily Moore
3/5 times I come to buy crickets, y'all are out. I might as well just drive to Durham instead so I don’t waste my time. Really stinks considering I’d rather shop here!
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October 2023 by Star Bear
Drop my dogs off, pick them up, they are clean and smells great. Love it!
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October 2023 by Shannon Wallace
Great atmosphere ! The place is clean and they always have some cute clothes for your pets. Prices vary. They had some cute costumes for Halloween. Got to play around with some. I posted my baby below !! The customer service is great !!
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June 2023 by mm ll
always in and out. great service. I get crickets; large and small.
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March 2023 by Kuria Andino
They do great work but unless you have an appointment with them you cant get in for nails being clipped for your dogs. I rather take my business to pet vet for everything. Least theyre open reliable hours and not just 10-2pm and sometimes not even til 2. Sometimes they go home at 1 or 130 if theres no appointments made that day
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January 2023 by terri lynn
Travis was so friendly and helpful. I will definitely be a frequent customer.....
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December 2022 by John Morgan
Food was great! Beer was cold! Great service! ⭐?
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December 2022 by Kay Mercer
Very nice kind people and my dog had a Great grooming
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October 2022 by Mary Jane
Great place. I highly recommend.They’ve got about anything you need for your furbabys. Good selections. As well as a discount isle at times. The people working here are helpful ,you looking for something other places don’t have ,they’ve probably got it ..
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October 2022 by Andi Rogers
Great variety of higher quality pet foods and supplies you can't get at Walmart or Food Lion but don't have to go out of town. Staff is always helpful and kind. Love shopping and supporting this business.
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September 2022 by M 3
Drove 30 miles yesterday to purchase a bearded dragon from this location. Store manager Lisa was beyond helpful. She went above and beyond to help me with the setup and everything I needed for my new pet. Her knowledge of this pet blowed me away. Her attitude and customer service skills are unmatched! Thanks again Lisa! I also loved the organization and cleanliness of this store. Will definitely visit this location for all my pet needs!
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September 2022 by Trisha Brown Newman
Logan did a great job grooming my doodle, and was even able to dremel his nails the shortest I've ever seen them. Very caring with my active pup.
