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August 2024 by Kyler Ketner
My family has visited this urgent care several times and each time they been fantastic.
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July 2024 by Autumn Lindsey
My husband and I have been here several times and I have never been disappointed. The front office, nurses and doctors have always been so kind and knowledgable. The facility is always clean and wait has never been too long. They were kind enough to see my husband today even though it was close to closing time, he dropped something on his foot/toe and was in need of medical attention. Prevented us from having to drive to the ER, We really appreciate it and Highly recommend this place.
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April 2024 by Katherine W
Do NOT visit this facility. I confirmed with them and my insurance company that they were a participating provider and they filed 3 claims incorrectly with the wrong provider information. I spent months trying to fix it. I called multiple times and they said they would correct it and didn't. Then I had to appeal with my insurance company. Countless hours of wasted time! Mostly waiting an hour at a time to talk to someone in THEIR billing department! We will NEVER go to this facility again. Zero stars
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December 2023 by Diane Albright
Always had good service from here!
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December 2023 by Jenny-Paul N.
Always excellent care in a timely manner. I've never had to wait for very long. They seem to be very efficient.
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November 2023 by Truby DeWald
My family prefers Medaccess to using the ER. They have pretty much everything needed to assist minor emergencies including xray, IV fluids, lab tests, etc. & if they recommend ER or hospital stay they will call ahead for you & send the records over so nothing is duplicate.
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October 2023 by Haley Carnell
Went too this place last night for not feeling well at all and the receptionist was incredibly rude and acted like she didn't wanna do her job. Just overall wasn't happy with the experience to go into and urgent care pregnant and already not feeling good to be greeted by someone who wanted too have and attuide with me and roll her eyes right in front of me. But the nurse I had was very nice really did her best too make me feel welcome.
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October 2023 by Evon Gadson
Med access of Roxboro was absolutely professional and friendly. Lori signed me in with courtesy and the whole team was fast and prompt.
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October 2023 by Onie Gooch
Wonderful experience. Walked to a lady who smiling and happy to. From it just kept getting better. Everyone was so nice ?
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September 2023 by Crysti Sullins
I am appalled at the doctors attitude. First of all, no introduction when he walked in the room. I just had specific questions about my condition and then asked when results would be available. He literally put his head down as he was trying to walk out the door like he was bothered that I had a question and he couldn't get out of the room fast enough. He acted as if he had no knowledge about a med I was on and if I should stop it during my sickness. This med suppresses your immune system so it was a very legitimate question. I would give 0 stars if that was an option. One man sat in a room for 2 hours and was never seen. He just walked out and left. Very sad and disappointing care in Roxboro. We have to do better than this. If you don't like your job, leave.
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April 2023 by Sarah Smith
The provider prescribed me an allergy/cough medicine for a sinus infection but never even sent the script to the pharmacy....
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March 2023 by LINDA L. CASH
We were there about 30 to 45 minutes upon arrival. There we only 1 patient ahead of us.Glad it was a slow morning.
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December 2022 by William Umphlett
Absolute horrible service, had an appointment at 3:30, got there at 3:15..wasn’t seen until 5pm as they closed Oo….completely unacceptable
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December 2022 by Sandra Perdomo
On my first visit I was misdiagnosed by the female doctor. I don't have a heart problem and their eye exam test is flawed. I've never failed an eye exam before. I want my money back. Today's appointment , The receptionist rolled her eyes at me before she got to me which I was behind a patient in line. She told me before checking my blood pressure as soon as she came into the room she refused to check today, that she was going to fail me.Very unprofessional.Please Do Not Go Here for Your physical. They're corrupt
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March 2022 by Donna K.
Thank you to the team at MedAccess in Roxboro! Yesterday I stepped off my deck and landed badly on my ankle...after the shock wore off the pain and swelling could not be ignored. I knew I didn't need the ER so I checked MedAccess' website and saw they could X-ray and much more if needed. A convenient drive from Timberlake and online pre-check in made my visit fast and efficient. Taylor got me all set with a few forms/insurance stuff. Dr. Peter gave my ankle a gentle exam and Ms. Lauren took several X-rays with care and clear instructions. I did have a small fracture and will be following up with an orthopedist. I received a supportive boot with air compression and aftercare instructions that made me feel confident I could take care of myself and know when to seek further medical attention. Glad you are here and available in my community!
