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January 2024 by Candie Bray
Love love love the employees!!!
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January 2024 by Anita Forbes
The managers are always willing to help and very knowledgeable when it comes to handling problems.
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September 2023 by Google Search
This bank is the worst Woodforest Bank I have ever dealt with. Manager has absolutely no concern for the customer, only with how things affect her. Very rude, and half the time when you walk up to the counter and there are 3 employees, 1 waiting on another customer, the other two head for the back room seemingly to avoid waiting on a customer. The attitude in this bank is off the charts bad. Would never bank here, am here only because employer banks here and have to make daily deposits. I watched an interaction between the manager and a customer, and the customer was being scolded and was being spoken to in a very demeaning tone. They DESPERATELY need customer service training in this location, or a new staff.
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September 2022 by Kim Bryant
I been banking at this branch since 2005, they have always been polite and courteous. Woodforest itself is up on fraud and will protect your account real quick.
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April 2020 by Brenda Leon
I travel all over the state for my company and this Branch has to be the worst Branch I ever been to It's the second time I stop here and the employees are always rude so unprofessional,unfriendly I'm not sure they got the job they have an attitude for every
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December 2019 by Imam Halim Mustafa El-Bey
I am satisfied with the service.
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November 2019 by Nick Calderwood
The bank app crashing all the time an they will not fix it so to get the paper statements they have a fee of $3.00 then to get a debit card it's a $15.00 fee alot of banks don't make you pay for that but if you lost it they will have a fee but not to get one
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March 2019 by BERNADINE RANDALL
I LIKE THIS BANK AND THE PEOPLE WHO WORK THERE.
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June 2018 by Grace Lefevre
The teller I personally had to deal with at this location was completely rude and snapped at me because I came in 20 min before close and asked to exchange $1,000 worth of $20 bills into $100 bills and told me they couldn't do that because they were about to close? I have over $20,000 in my account with this bank and I can tell you the way I was treated has me looking for a new bank to put my money in. Never been treated so terribly by a teller in my whole life. Pure laziness on her end just because she didn't want to do her job. In my opinion if you are open until 7 you work until 7 not 20 min before close.
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April 2018 by Stephanie Renea'
They never answer the phone! Ever!
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May 2016 by Maddie Mosqueda
Christina, the manager, is great, but the rest of the staff is very lazy and my phone calls never get answered.
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May 2016 by Derrick wheless
Love this bank , their open on Saturdays 😊
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August 2015 by Ana Hernandez
The people that work there really nice people!!
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January 2012 by A Google User
BEST BANK ON EARTH
