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March 2024 by Shannon Watson
Goodluck getting anyone to answer the phone at this location. Doesn’t matter how long you wait. If you have a question plan on having to drive all the way there and be physically present just for something that could be addressed over the phone. About to change banks. Ridiculous.
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March 2024 by Floyd A 2711 and at xxteetee2xx
? to this pretty big building
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December 2023 by Nathen Fosness
It is honestly faster to drive to any Wells Fargo location in Raleigh than wait in this understaffed bank. This location is HUGE with two stories and they only have three staff members even on busy days.
Avoid!
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November 2023 by Adam
This is the worst bank I've ever been to , service is terrible, also they have no idea how to answer the damn phone
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July 2023 by Cody White
Time is money… and Wells Fargo, you are guilty of wasting both.You need more tellers at this location. The ones you do have act like they don’t want to be here. Most likely because they are overwhelmed. Please, I’ve been doing business with you guys since 2010, but I’m considering switching. The wait times are simply ridiculous and demonstrates your lack of respect for my time.Two stars because the ladies you do have working here are great at what they do, just not enough of them.
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June 2023 by Melody Radford
Cool bank
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May 2023 by Angelica C.
worst costumer service there was nobody there and they didn't take me in to open my sons bank account this is the worst bank I've been too AND worst costumer service .
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May 2023 by tony harp
Six employees walking around the Bank only one attendant helping a line full of customers
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March 2023 by Michelle Kennedy
Never more than 1-2 tellers working and always a long line. Terrible Service. Makes no sense to have to stand in line every day 30-45 min to do a business deposit.
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February 2023 by Mary Jean Hunt
I have been in twice and found the atmosphere very unwelcoming at the Benvenue branch. I felt totally uncomfortable and will not put any money nor do any transactions here with the present manager or staff. I am not a complainer but after today feel a need to express my feelings. Will not go in again. Condescending
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June 2022 by glenda robinson
The teller was polite & efficient.
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September 2021 by perduto amore
I am sorry but if your organization has still not adjusted their operations to start returning to providing services its time for them to declare bankruptcy. If you are a customer, get your money now and find a professional bank. Thank goodness I was not able to open an account, I cannot imagine how they treat you when you become a customer.
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June 2021 by Kayla Terrill
I love my local branch! Everyone is always ready to help and is there to listen to your financial needs.
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June 2021 by mohamed kuhtan
I made a appointment the First time and they call me to reschedule in which is fine . What I didn’t like is the day that they set the new appointment comes and I show up to my appointment and they tell me at the door they can’t receive me because the banker is not there. They should of call me to let me know Instead of me driving 30 minutes .. DONT BANK HERE !
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March 2021 by Donna C.
Only helpful employee was Ms Ella Jones at Benvenue Branch . She has great customer service. She should be the Manager. The Manager sat in the office didn't come out to see if anyone needed anything while everyone sat there waiting and waiting and waiting. Closed down Sunset Branch and don't have enough help at Benvenue. Just plain stupid!
