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August 2024 by Emily Nigma
This store needs to be allotted more labor hours/funds to hire more staff. Either that or they need to pay & treat their employees better so they don't have high turnover.
I had a greatly needed Rx sent in around 11am, and by the time I went to go pick it up at 2, the drive thru line was 10 cars deep, and the inside pharmacy line was much the same.
Now it's 7 hours later, I sent someone else to pick up my prescription because I'm not feeling well, and they're waiting in a 7 car line.
In addition, they're not even open 24 hours anymore.
Avoid this pharmacy if you can. Go to the other Sunset Ave location.
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July 2024 by Laney
Lady in the pharmacy was very rude, and didn’t help me at all. Disrespectful.
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July 2024 by J H
I would give negative stars if possible. Worst run pharmacy I've ever been in.
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May 2024 by Kenneth Snowden
Claims to be open 24hrs…pulled up at 11:20pm and they were closed. They need to take the 24hr sign off the building if they always close early due to poor management.
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March 2024 by Latonya Evans
I was sick w COVID, had a fever & generally not feeling well. It was on a Sat afternoon when I noticed my fever had spiked. I called an online dr. I cked 2 see what pharm were open late since it was late in afternoon & I needed 2 get my rx quickly. Online it showed this Walgreens as open until 11pm. I had the dr 2 call in my rxs 2 this Walgreens pharm. It showed online that my rx would b filled by 8:02pm. My husband went 2 get my much needed rxs but called bk 2 let me know pharm was closed. It still showed open til 11pm online. I called & spoke w manager who said they closed pharm @ 7pm 2day. He stated only 1 person in pharm. I expl that online it said open til 11pm. If that is not the time they r open, they need 2 take it down!!! I'm now w/o my meds that I need.
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February 2024 by Morgan
They have some nice employees but the rude employee makes it bad overall
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February 2024 by Edith Davis
My experience at this Walgreens was horrible, when an employee dismisses you for asking questions, I don't want to shop there no more must less get medications from there!!!
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February 2024 by Ebony Edwards
My go-to pharmacy
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January 2024 by Gabby Bryson
By far the worst pharmacy I have ever been too. Have picked up from this location several times, as I try to not to not judge places off of one bad experience. Every single time the customer service is terrible and the staff move at a glacial pace (with the exception of one lady who helped me out a few months ago). Took twelve hours to fill two very common prescriptions. Ended up having to send someone to the location for me (because I am sick) and ask them to make it then and there. This was after a staff member told us six hours prior that the prescription would be ready in 30 min. Please go to any other pharmacy in the area, especially if you need the medicine in any sort of urgency.
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January 2024 by Amber Lumpkins
Horrible. They don't answer the phone. The drive through is closed and you wait in line 45 mins to get a question answered because they won't pick up the phone.
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December 2023 by Latasha Brown
Med was called in at 3am here it is 1 pm and meds still not ready. Yall are the slowest business I ever seen. You all need to move Edgecombe side
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December 2023 by Kaity Gardner
A disaster of a pharmacy. Takes forever to get a prescription every single time. Been here for a year. Horrible customer service, always has an attitude. Pretends like they don’t know anything. Doesn’t call you back. I had to call twice just to find out it’s been 5 hours and they don’t know when my prescription is going to be ready, and didn’t want to give me a supervisor. Called Walmart and my prescription was done in 30 minutes. Switch to Walmart, they’re cheaper and quick and has amazing customer service.
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November 2023 by Alisha Fox
Store was clean, quiet, & orderly. Check out was fast & cashiers were friendly!
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November 2023 by Shanise Ham
Every time I’m in this store it’s a problem and the customer service is horrible from the manager to the employees.
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October 2023 by Arlena Dongilli
Called to check on a medicine for my husband. Darlene answered and was very friendly. She let me know the medicine had just been delivered today and that they would fill it within the next three hours.
