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February 2024 by Michael Gouveia
Tire service is awful. Got there at 8 to have my tires rotated and balanced. Didn't know that it would be a 2 hour job
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February 2024 by ed stanfield
Prices were a whole lot better than walmart ,picked up items with great prices on major items at piggly wiggly also
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February 2024 by James Barnett
Helpful staff, wide selection of goods in alldepartments, good prices and very adequate parking.Always a good place shopping and savings when shopping in volume or even smaller purchases.
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December 2023 by Danny T
A majority of the parking lot is currently unlit, which makes it very unsafe, especially this time of year. Anyone that goes out there after dark, please do not go alone. As of Saturday December 9, the lighting issue has not been fixed. Is it goina take a major catastrophic event to happen to get it fixed?
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November 2023 by Olivia peck
Went to Sams tonight to get some last minute things for Thanksgiving. Everything inside the store was fine but when I went to leave around 5:30 it was pitch dark outside and the parking lot lights weren’t on. I put by groceries in the car and walked ALL the way back into the store to return my cart and relay to an employee the lights weren’t on in the parking lot- I was told in no uncertain terms they knew and they can’t do anything. I told the employee checking memberships I understood she was unable to fix this but just please let a manager know so the timer can be adjusted. Which I got the response- they know and can’t do anything. I left saying I would think Sams would care about their customers safety and walking out into a dark parking lot it something they can fix. She shrugged. Beyond frustrated.
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November 2023 by M S
Good location and nice customer service . Clean location. Gas station with great and very competitive gas prices today. The girl at the entrance was really polite and nice
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November 2023 by Debbie Owen
So i went to Sams in Rocky Mount had ordered a veterans cake two weeks ago simple red white and blue with the military branches in each corner usmc army usaf etc.So i write the catalog numbers down on the order so they know what to put.I pick the cake up today and in each corner of the cake is the catalog number.Ive seen bad but this is plain stupid.
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November 2023 by Ashley Renfrow
It was okay but seeing how the cashier manager was telling the person ringing us out she wasn't allowed to have a cup of ice with her water....uhm it's a job not prison and it was hot so I found that odd that they're treated like toddlers?
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October 2023 by Debra Wingfield
I shop here monthly. Today, I asked for help at the door to load my car as I always do. The person at the door didn't call for help. She just directed me to look in the parking lot for someone to help me. There was no one available. I am a disabled senior citizen whose service dog died suddenly. I am training my new service dog, however, he isn't ready to come into the store. I am temporarily on my own. I called to say something about this privately and was left on hold for 30 minutes. I checked out at 4:01 pm. Perhaps you can train your employees to be more considerate in the future when a customer asks for help.
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August 2023 by Pete King
I got a big pack of pork chops and a 10 year old could cut meat better. I had one chop that weighed 2.5 and had bone splinters. Some where so thin I could read a paper threw them.
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July 2023 by Carlos Gray
Today I went to take my battery back that I had bought a while ago to have some to test it and to see if it's okay. They told me it will take about 2 hours. And they will call me when it's ready. 4 hours later, they did not call me. And then when I walked in, just to check to see. What's the battery tested and what I need to do? They told me that it tested bad. I need to replace the battery. Okay, so now I waited I didn't know. I was sitting in the store waiting for them to even come out to process the return of the I do not recommend anyone coming to Sam's Club. To purchase batteries from them, it takes us a longer process than going to Walmart.battery to get a new one. Customer service was very pto. Have someone sitting there waiting in a additional hour? To replace the item I do not recommend.
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June 2023 by debi equils
Everything was good but the meat dept. A bunch of us kept waiting for the rotisserie chicken to get ready after its done then the lady said another 15-20 mins. Alot of us left because it was more extra time than usually. I have never waited this long for it. But over all it was good
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June 2023 by Dan Johnson
The young lady checking receipts going out the door did an excellent job catching items that the codes did not register
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May 2023 by Eileen Zacharczyk
I went to Sam's this afternoon. I purchased a rotisserie chicken, which I have always done. Today I was disgusted to find the chicken wasn't cooked properly and white meat was pink and dark was blood red! I got sick just looking at it. So warning to all, you can get salmonella from this. What a disgrace. I won't be buying chicken there anymore. Gross!!! I brought it back for refund the girl at return counter looked at it and said ewwww nasty.
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April 2023 by Phebe Goode
Sams is typically an excellent place to shop but there is just something about this location this is below average. The employees are very rude, ghetto and give you attitude for no reason. I used to ignore and shop here anyway but lately it’s to the point I’d just rather go elsewhere. Seems like management doesn’t care as long as they still get your money so I’m no longer paying these people to mistreat me.