-
May 2024 by T.L. Wilkins
Electronic sign in is easy to follow and you get immediate verification that registration is complete. Staff very friendly and courteous. Wait time was minimal. Results posted within 24hrs.
-
May 2024 by Rhonda Alston
The staff is friendly and efficient. My wait was maybe five minutes so I appreciate being waited on in a timely manner.
-
May 2024 by Keshia Battle
Excellent service and attention to detail for my visit.
-
May 2024 by Tim Taylor
no wait time very pleased
-
May 2024 by Jeannie Dozier
Always a pleasure to have competent professional lab tech work on you ?
-
May 2024 by Christy Lazenby-Alston
The WRONG LABS WERE DRAWN, AND LABS ORDERED BY MY DOC WERE NOT DRAWN!!! THE LEVEL OF INCOMPETENCE IS UNBELIEVABLE!!! SOMEBODY NEEDS TO GET THIS STRAIGHT IMMEDIATELY!!! I NEED CORRECT LABS DRAWN, AND THIS FIGURED OUT WITH MY INSURANCE COMPANY!! ALSO TWO OTHER TESTS THEY DID NOT DO, AND MADE ME PAY OUT OF POCKET FOR, AND THEY ARE COVERED UNDER MY INSURANCE. NOW I NEED SOMEONE COMPETENT TO DRAW THE RIGHT LABS, SO I CAN GET MY CORRECT RESULTS ASAP!!! THIS WAS ALSO ON A FRIDAY WHEN I REALIZED THE MISTAKE, AND NO HUMAN WOULD ANSWER WHEN I KEPT CALLING QUEST FURIOUS. Oh, also...THEY DREW SOME KIND OF RANDOM TEST FOR GALLBLADDER!!! I WENT FOR HORMONE TESTING.
-
May 2024 by Media Richardson
Staff appeared confident.
-
May 2024 by dianne sanders
Long wait time, usually it is in and out. I was 4 or 5 mins early for my 9:30 appt. It was 10 after before I was called back. 2 people that came in well after me were called back before me, very frustrating. Please not the blood draw was very well done.
-
May 2024 by Andrew Mcdaniel
The staff was extremely kind and friendly and made me feel very comfortable. Felt like I was around friends and family very satisfied
-
April 2024 by Aaron Fuelling
The lady who took my samples was rude, yelled at her co-workers across the room, wait was over 20 mins with an empty waiting room, and they messed up my insurance info and sent me a full bill which meant I had to call the company and correct it.
-
March 2023 by Samael Walsh
I go here for quarterly bloodwork and it’s always been good experiences. All of the phlebotomists here are very caring and their energy just makes the whole experience a positive one. Andrew drew my blood today, and is always super friendly and fun, but all of the staff here are super lovely always.
-
January 2023 by Gloria Deans
Phlebotomist messed up my arms. Stuck the needle through the vein in my right arm so the blood flow stopped. She continued to poke around in that arm even though there wasn't any blood going in the needle. Then she stuck the vein in the left arm and scratched my skin with the needle when she pulled the needle out. Never had an experience like that. I will never let her stick me again. Have to use them again because that's where my physicians office sends their patients to for blood work.
-
December 2022 by Paul Short
I have a psychosomatic reaction to having blood taken that , at it's worst, makes me nauseous before today. Today, before even drawing blood, i got very light headed and almost passed out. Next thing i know i have 3 (technicians?) and i guess it was a doctor from the clinic downstairs looking me over, one kind lady fanning me with a clip board, and overall everyone making sure i was ok. They made a big fuss over me for a few minutes. I really felt like they cared, which sometimes you don't get from today's overworked medical staff.10\10 recommend! I feel like i want to take them all lunch one day!
-
October 2022 by MeeMee Williams
I went to Quest on a Wednesday evening for an appointment that was scheduled at 4:00pm. Long story short, my test was not in the system. NINA D. did her thing!! Not only did she walk me through the steps to get my appointment rescheduled and done that day, she was very patient with me. Didn’t make me feel like a burden even though it was coming up for her closing time. She reassured me that we would get things done especially from me coming from out of town. Good customer service is very rare these days but I let her know many times that I appreciated her and her help. Thank you again Nina!! She is HIGHLY RECOMMENDED!!!
-
October 2022 by linda battle
I couldn't get to a live person to verify my appointment. My appointment doesn't show in my portal. I have an appointment on 10/03 at 9. My code is BLVEXW
