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April 2023 by Thomas C. Utley
Great service and very satisfied
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February 2023 by Peso Pabloo
Their customer service is wonderful. Fast & professional but their fee is outrageous.
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February 2023 by Kendra Hyman
Nice workers but.. every year they always have only one tax professional working and the place is packed with customers.
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April 2022 by Sufyan Abdul Haqq
Run from this place! I got may taxes done there this year. First of all, the woman messed it up and the IRS had to deduct money from me. Ok. Now, I get my money and it's $968.95 less than what I am supposed to have! I called the IRS and they told me it was because of the tax preparers and that the IRS had actually given me the correct amount. When you try to call, you cannot get through. I spoke to my last year tax preparer from another Jackson Hewitt and he screamed "How much?" when I told them how much they took from me. This place digusts me. If anyone there reading this wants to help? Message me. I already put in a complaint to your corporate fraud dept and I called the irs fraud division to investigate so buckle up!
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March 2022 by Kimberly Perkins
Lies about getting the biggest loan guaranteed! Just to have you file with them. Every year I have received a loan until I filed this year.
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February 2022 by BreLove Wil
I had Mrs.Corey Lewis and she was great ! Answered all my question, explain everything good, and great customer service 100% recommend !
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February 2022 by Kimberly Caudle
I will not be returning to Jackson Hewitt after 10 years of I file my taxes with them the this year and the two years have been the worst my taxes was filed wrong and this time I had the worst customer service ever
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February 2022 by Kimberly Vaughan
Ms. Lewis was great plus speedy completing my daughter's. Taxes and mine as well.
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March 2021 by Pamela Brothers
Good people working with you
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March 2021 by rosalind michelle
Good experience just too expensive
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February 2021 by Jesse P.
You went up on your rates and down on your services. I've been getting my taxes done with you for several years. Now you have lost me. I won't be back again. Very disappointed. I have to go to the library now and pay a quarter a page to finish your job for you. Yet I got charged an additional $200 to file taxes???? Ridiculous!!!
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January 2021 by Natalie Royals
I really enjoyed my taxpayers awesome attitude & assistant. I will recommend all my friends to come to this office. She did what I needed diligently & very fast & very efficient!!
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January 2021 by Beverly Brown
This was the best year ever with my experience at Jackson Hewitt the lady who helped me was very knowledgeable and courteous. I would definitely recommend her to assist others her name is be Shakeya Braswell. Great awesome service and awesome person
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January 2021 by Francesca Johnson
I had a very good experience today!The office manager Shakeya Braswell was very efficient professional and very quick..I will recommend her to all new filers and repeat customers as well.I am very pleased with my experience today and will use this office in the future .She handled my taxes above my expectations
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January 2021 by Shinique Jenkins
Shakeya Braswell did everything she had to do to solve my problem. As a manager, she handled the issue very professional.
