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February 2024 by Hannah Irvin
Fast and easyThe day I picked up my car I was greeted byJalen he was very polite, professional ,I had to switch to the insurance side for my vehicleColton called me quick and took care of me because I explained to him I had to wrk and I was already cutting time close to the exchanging processI would come back just bc of them
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February 2024 by Tanya B.
Great team and service.
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January 2024 by Kendra Hughes
Staff is very friendly and professional. The car was very clean and was fun to drive!!! Definitely getting My rentals from here!!
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January 2024 by Chuck Farruggia
Rude unprofessional people that ask way to much to rent a car.
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January 2024 by Angie Webb Owens
Summer is absolutely the best in the Rocky Mount location. I never have to worry about any of the details and being taken care of.
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January 2024 by She1World Lofton
I was supposed to pick a rental up due to a accident my insurance covered the rental. I get there to pick the car up and they say the credit card has to be in your name even though the insurance is both of our names. My husband gets off in 30 minutes which would be 4 pm they close at 5pm. The Guy said I'd have to reschedule. So I called back and speak to a lady and She said oh we can't see you today because we don't have the car that you are supposed to rent I asked her why would you give me an appointment at 3:30 if you don't have the car that I'm supposed to rent so therefore I had two people telling me two different stories which I believe was live we're already going through our car was attempted to be stolen on December the 24th and then the people who are supposed to help you...*Tired speaking with the Regional manager and emailing the below address and Had No resolve of My problem I had the same experience the next day at the Wilson Enterprise ?
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January 2024 by Nona Kay D.
I'm always very pleased with the service and experience at this Enterprise location. Colton is always so helpful and efficient. I am usually on the road within five minutes of arriving, which I think is outstanding!
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January 2024 by Mona Johnson
They gave me a very plain and basic car while my brand new SUV was in the shop that didn't drive the best. Customer service was great as long as they was getting paid and when the shop had my vehicle longer than 30 days then they became very firm saying the insurance will not pay past 30 days but I don't care who pays as long as I get paid. Understood they got there money and they was happy untill it was time to turn on them that friendly customer service became stern again. It must be turned in today so I had to leave work and catch the shop before closing and hurry to get that vehicle return that day or be charged.
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January 2024 by Gregory Mathews
The staff is always kind, and helpful. The vehicles are always clean.
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January 2024 by patrina Harris
I had a wonderful experience with easy reservation process and car pick up. The employees were friendly and helpful.
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January 2024 by Keith Webb
Fast and easy pickup of my online rental. The staff were friendly and helpful. The car was perfect. All around a great experience!
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January 2024 by Cassandra Perry
This was an easy and smooth process. Vehicle was ready when I arrived and check out process was quick. Attendants were knowledgeable and professional!!
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December 2023 by kanna kamui
Got a rental and the breaks went out on me while I was driving. Contacted enterprise a they gave me a discount on my rental. I personally think it could have been better since it was just me and my 10 year old daughter traveling alone at night but it’s ok cause we made it home safe and customer service was very nice when I called.
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December 2023 by Crystal Lee
Enterprise had my rental ready and check in was speedy. The vehicle was clean and everything was smooth. Will definitely use Rocky Mount enterprise again.
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November 2023 by Kyuontia “Kiki” Jones
I have rented plenty of cars at Enterprise at different locations for different reasons. This location and last rental was by far the best experience I have had. The young lady Jay Blake was awesome and went above and beyond to make sure my husband and I had a great experience at this location!! We rented a SUV for a week and she started off our vacation the right way!!! Again, Ms.Blake thank you for everything, you are the BEST!!!!
