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December 2023 by Whitney
I had an appointment yesterday and everything went well! I can't wait to see what this dentist has for me in the future! Staff was nice and professional!
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December 2023 by Clinton Chafin
I've always gotten my teeth cleaned every 6 months since I was a kid. I have been in the military and moved around to different states and never been to a dentist like this. I had to wait an hour to be seen, then all I got was X-rays and a bunch of information on how I can spend a lot of my hard earned money. I have good benefits from my job and get 2 free cleanings a year. That's all I wanted. I was there for 2 hours and walked away with nothing but a waste of time and disappointment. I could not believe they didn't even clean my teeth. They wanted to reschedule and give me a "special" cleaning that was going to clost me over $100. No thanks.
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December 2023 by Amanda Marie
Great staff team. They work with you fast for what your needs may be. And I have bad anxiety for just being at the dentist. I’ve been into so many dentist offices over the years of my life and just sitting there I couldn’t go through with it and would just walk out. This place makes you feel welcome. They tell you what will happen in steps and how much time they will spend with you and what will happen. The lady that had assistant me made me feel really comfortable with my needs to get my teeth done and to keep going with my appointment. I made it through. Also took care of my needs working with me and my insurance. I really appreciate them. I would recommend this place than other places first to anyone.
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December 2023 by Michael G
Excellent service. Shanta Fields was my hygienist. She was very detailed in her explanations of what the procedures were. Because of her honesty about what services were needed without judgement it made the return experiences not seem so painful. I will be returning again. And let me also note that I went 3 times in one week , and as afraid as I am of dentists it was a great accomplishment.
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December 2023 by ASMR Loumanus
I have never in my life had such a terrible experience at a dental facility ever. My appointment was at 10 AM. After over an hour of radiology, I had a dentist peak in my mouth and tell me that I had 10 feelings that needed to be done. I excepted that because there is a high probability that was true. The dentist then told me that I would get my dental cleaning done and then go see the financial office to discuss a payment plan. The nurse then told me actually I’m going to go to the office to do the payment plan first before the dental. Then the lady at the finacial office informed me how I head over $7000 worth of procedures that needed to be done to my teeth excluding a root canal and a crown. Before I could speak to another dentist again, I was shown that I could get a payment plan if I wanted to for an outrageous amount. After feeling very uncomfortable for that chair, having a finacial lady discussing how I could actually financially afford to do any of it. I decided to only get the dental cleaning that day. Per my actual dental insurance I do not have to pay for dental cleanings but due to them wanting a fluoride cleaning they wanted me to put down a $68 deposit before anything was done. Then asked me to leave and return after 2 PM after their lunch. But if I didn’t leave the deposit I would not be allowed to return for my dental cleaning. After feeling very uncomfortable I did leave the deposit just because I was crying at that point and wanted to get out of there after thinking about it during the two hour break I had in between their lunch break I decided not to return to the facility and ask for a full refund of my $68 that I had put down, after being told I could only get a partial refund twice. I finally called the corporate office and have asked for a full one and to speak to the regional manager. This was back in July and it is August and I have still yet to receive that refund if you were looking for a dental facility, I promise you that this is not the one that you need to go to, and there are many others that will do better for you in every way, shape or form.
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November 2023 by James B.
Awful customer service; $$$ hungry beware!!!!! Not satisfied with treatment plan and hygienist appears to be trying to sell service without offering compassion!
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October 2023 by Tenette Battle
The staff is really down to earth and make you feel welcomed. The dentist is nice friendly and very informative. Due to the fact there is only one dentist, the wait was a little long but all in all it was a great experience.
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October 2023 by Theresa M.
My recent visit with Aspen Dental in RKY Mt was a total disaster, I have been dealing with them since March of this year, the office manager very rude, I was told back in July that my dentures would be ready Oct 4 , I get there no dentures, they took impressions again told me Oct 16 , I was there way before my appointment (2)people ahead of me, I went to receptionist and told her I had been there since before 9:30, it's after 11:30 , the office manager say they didn't have room for me, I told her it would have been nice if I was informed, she got nasty, my job I work thru out the week when am off it's the weekend they not open, she get nasty when I told her for them to call me when they have time, she said we don't have to do anything , you just won't get them, I told her if I have to sue am get my dentures and they paid for, when appointment are made she isn't in the room when the dentist is talking to the patient. so she stay out of it mind her business and stop over booking . I just want my dentures, that I paid fo
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October 2023 by Nic Feidt
The appointment confirmations never stop even after you've responded: email and text.Went in for a cleaning and never got the teeth cleaned.The dentist didn't give the time of day while there.I did not schedule another appointment when I found out the cost of the treatment even after accepting insurance.
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October 2023 by Calin Braswell
My name is Calin Braswell, My appointment went phenomenally well, great staff, very friendly, nice and caring, also very informative about everything. I especially enjoyed the girl Shanta Fields who did the cleaning on my teeth, she did a great job and I definitely look forward to going back soon.
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October 2023 by Shakeethia NiCole
The young lady that did my intake and x-rays was such a doll. She made sure I completely understood every step and was super comfortable and informed from one step to the next. The dr I saw was so informative, dr Deena was awesome. I'm looking forward to my next appointment. I'm not afraid anymore about the process.
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October 2023 by Baht Ysrael
I couldn’t have asked for better care, anywhere. For someone who may have dental phobia like me, I was treated with the utmost of care. Dr. Deena and her team were great!. I would recommend them to anyone..Warmest regards,Ardeana Shields
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October 2023 by Rachelle Williams
The office staff and doctors are all very friendly. The facility is clean. They have payment options to help with costly bills. They explain everything so there's no guessing about what is being done or why. I highly recommend!
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October 2023 by Christine Dobert
On the whole the experience was good.. however the technician that did my drays and initial info wore a mask and I explained that I am severely hearing impaired and that I would need to see her mouth to read her lips to understand her directions and questions.. she did not remove her mask and therefore became increasingly agitated as I didn’t understand her… finally another technician came in and helped us out and did not wear a mask so I could understand.. but not before the original tech rolled her eyes multiple times because I did not understand her…The remaining visit was fine and everything explained and I am completely happy with the decisions made for my care
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October 2023 by Coy
It was a blessed experience Dr.Siddsiqe and the young lady Latisha assisting and Denise did a wonderful job very kind to me the whole time I was there. Every body the whole staff was fantastic ❤️ Thank you-all so much. Five star greatly deserved