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September 2024 by Vlad Salavestru
Very helpful and showed me how to ship a package
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August 2024 by Kimberlie DeValle
One Star given but they really deserve a negative 20. Everytime I cooperate and make their demands for a safe delivery, they come up with another excuse not to deliver my parcels to the door. I know the job, current employee over 30 yrs, and this would not fly in my office. This has gone on for 3 yrs and I never talk to anyone in the district. Ridiculous!!!??
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July 2024 by Sherri Logar
They have a phone just no one answers it ............
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June 2024 by Lulu Dixon
Kimberly at the Rockwell office has always been helpful and patient with me, especially since I get live birds shipped thru USPS, they have always done their best to call as soon as they arrive and are gentle with them. Thanks y'all!
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April 2024 by Cynthia Freeze
I've had several packages delivered to the wrong address by a sub mail carrier. I don't understand why people can't read the address on the package and deliver it to the right address. This last package that I didn't receive can't be replaced. It was a antique piece that my daughter had ordered. But someone else got it. The mail carrier went to receive it no one would answer the door. I'm so discouraged.
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January 2024 by Glenda Carlson
These guys are always very warm and welcoming. I wouldn't go anywhere else!
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April 2023 by Patricia Hinson
Always great and the cheapest way to send packages!! Always reliable and super friendly employees!!!???
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September 2022 by Angie Alejo
I work for a business here in Rockwell. Since Monday afternoon, I have been putting outgoing mail in the company mailbox. It is now Thursday and it has not been picked up but incoming mail has been put in the box. I have called the post office numerous times but the phone just rings several times then disconnects. This is poor service!
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July 2021 by Diane Eagle
Automated system is terribleWhen it takes over an hour to talk to a local post office it is a waste of time there is no reason for automation to take over talking to somebody on the phone when all they have to do is pick up the phone and answer your question anger doesn’t even cover how bad I feeling right now I am I am definitely wanting to say words that I would want to take back so do some about your phone system get a person on the line ?????
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September 2020 by Jesse Hahn
1. This place has weird hours so If you work good luck.2. I don’t know what is going on with the delivery system but not just once or twice but every time i get a package that has a tracking number it will say out for delivery for entire day then get delivered the next day.....maybe the following. Meaning they scanned the bar code in rockwell and if it means for me to get my own package I couldn’t because they close weird times and is probably the root to the weirdness of the entire problem of nothing happening in a timely manner. My package could come from TX and take longer for it to get from Rockwell to my home than It did to come half way across the IS. Wake up and smell the coffee please.
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August 2020 by Keith C
Great place, nice people, and quick service!
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July 2020 by Rizalit Cruz
This place is amazing. Nixsa is the best clerk ever
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May 2020 by Sarah Erickson
Every time I order a package and it goes to the post office instead of being delivered by UPS, there is a 2-8 day delay. My school book arrived at your post office 5-1-20, are you reading it before you deliver it? Do I need to come pick it up?
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July 2019 by Amber Barnhardt
Received a "Sorry we missed you" noticed at the business I work for in Rockwell. There was no attempt made, no knock on the business door, nothing. I called the Rockwell location as it was the one listed on the notice. The calling prompts were ridiculous and took 4 minutes to get through only to have to wait 30-40 minutes. I get it's a small location. I understand it's Rockwell. But this is a business. If some items don't make it to us we can't do our job. I think the process could have been handled better. I didn't even get through to a representative. I ended up having to cut the call and the owner of the business had to take time out of his day to go to the post office to pick up the package.
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June 2019 by Tina Tina
Mail is actually THROWN IN OUR YARD, not placed in mailbox
