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February 2024 by Nancy Whaley
The employees are like family. I’ve always received the best customer service. Very reasonable prices and selection. I appreciate everything they do.
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February 2024 by Stephanie Eudy
Sometimes a little bit of a wait. But it's convenient to where I live and closest pharmacy. So I like it.
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December 2023 by Eugene Scott
Clean store, good service and selection. Also when my cat was missing they let me put up a poster and most places won’t being corporate offices so glad to see some places still personable. Thanks CVS and staff
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October 2023 by Clay Davis
Lady answering the phone acted annoyed to even have to answer. What a great first impression for someone who has never even gotten a prescription filled at this store. I was having issues with a prescription being sent through their system, so I called about 10 minutes after the pharmacy opened and explained the situation. Lady got an attitude immediately when I asked if she knew if the prescription had come through and she stated "well, we just opened, so who knows..." Someone who isn't feeling well and just trying to get meds for a sinus infection doesn't need your condescending tone or nasty attitude. Forget this place! I immediately asked my doctor to try and send the prescription to Walgreens further away. I will go out of my way to not deal with the people at this CVS. Way to ruin a customer/business relationship before it could even be established. Staff here need some serious customer service training and an attitude adjustment.
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August 2023 by Will Hege
once AGAIN I can't say enough great things about this pharmacy! EVERYONE in that pharmacy department gives it 110% they have never told me no, and always find a way to help me always going above and beyond THANK EACH AND EVERYONE OF YOU IN THE PHARMACY once again I will be calling corporate to let them know how great of a job everyone in that pharmacy is doing
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July 2023 by Mat Walker
Pharmacy is a joke. Been here 3 times, there's been a major issue every time.
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May 2023 by Amber Hill
Every time I go to pick up my daughter's allergy medicine, it is either not ready or they are out and not able to fill it. I am supposed to get calls for when something goes wrong, and they are unable to get her medicine prepared, but they never do. The lady that works there with her nose done and very rude and disrespectful, she has no manners, and she does not know how to talk to people nicely. If there was a different pharmacy near my house, I would use it over this one. They are very unorganized and never have medicine ready.
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May 2023 by Zachary W (Sir Isaac Newton)
There's a reason the reviews are abysmal. I rang the bell (no cashier present as she was busy on the floor) while the store manager was chatting in the office. I had an issue with photos printed online which had been an ongoing issue. To make a long story short, the employees let out an audible rude noise when I left. (I was cordial with my issue)
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May 2023 by Philip Hatfield
I love this place, and it's a joy to visit. A small town like Rockwell is fortunate to have a drug store this good. The staff and management are excellent.
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October 2022 by Dana Barnhardt
Everyone at this pharmacy is rude and trying to get someone on the phone is impossible!!!
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August 2022 by Norma Tripp
I went to this CVS to pick up a script for my wife. They didn’t fill it because the copay was $150. How presumptuous were they. Then they state it will be a 30 minute wait. I said I’ve never been told a 30 minute wait when I go to my regular cvs in Richfield. The pharmacist herself said to me in a snarky tone - well they aren’t busy. I said ma’am there is no one here or at the drive thru. When I came back to pick it up the pharmacist was leaning over the counter in her area playing on her phone. Believe me, I don’t ever want to go back there again. Terrible customer service.
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August 2022 by Todd Maywood
Quick service !!!
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May 2022 by Joseph Deitz
This CVS is absolutely the worse one l have ever dealt with. The pharmacy is a joke along with the staff. You move to area try and stay with your other one if possible. My old one is 20 minutes away and lm going back.Then again Pharmacist went to school in New York ( Chuck Schumer and Cuomo state)Loosing $3,562.89 a month from me. Idiots.
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January 2022 by Jason Kendall
Nobody in this pharmacy has any clue of what they are doing, will argue that a prescription doesn't exist. Horrible service, we need a better pharmacy in this area.
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January 2022 by linda schumacher Burleyson
Man nice but needs help. Mgmt needs too step up and help with drive thru
