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September 2023 by Kristin Goodwin
Generally our experience (Pre-Covid) has been great. But like many other business, customer service has declined and the ability to get things done have become more difficult. We made three separate trips to this Walmart in an attempt to get tires put on. First time we were told they were short on technicians and we could come back after lunch. They have no reservation system, so it's first-come-first-serve. We were also told that there would be full staff the next day and maybe we should come back then. We came back the next day and there was only one person working, so they weren't able to open the tire center at all. Third visit we were turned away, saying they were not taking any more cars for the day because they had too many. Maybe implementing the ability to schedule appointments could help prevent these issues.
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August 2023 by Dylan Smith
We went in to get a flat tire removed and to have a previously patched tire mounted to replace the current flat one.The associates helping us needed to have the situation explained to them several times before realizing the simplicity of what we needed, other then that they were polite and the service was speedy but it is a bit ridiculous to spend nearly an hour of time explaining you want a flat removed and a tire mounted.
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July 2023 by Jereomy Clark
They normally do a great job and provide excellent service.
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June 2023 by Angel Livesay
Arrived here at 6pm to them already being closed. Hours were until 7pm on the door. Employees inside the store but no one would come to the door!
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May 2023 by Engel Astorga
I have an appointment for new set of tires installed at 2pm. When I got there, after driving for 40mins. They told me they cannot accommodate me because they are understaffed. The annoying part is they did not even bother to call me to cancel my appointment and made it look that it’s my fault. Worst customer service!
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April 2023 by Tom J.
My car just has a stuck lifter and has had for years. Walmart has changed the oil for years. Same walmart same noise. Now the people refuse to change the oil. Dont waste your time with them. If they are dumb enough to think this noise is an issue they are dumb enough to screw up your car....DONT GO TO ROCKINGHAM NC WALMART AUTO CENTER !!!!!!!!!!
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April 2023 by William R. Giron
Attendant was very helpful
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March 2023 by John wright
Went to get new tires and an oil change,not only have I waited 3 hours,but they didn't even replace the 4 tires, stripped out 8 lugnuts,and didn't get the oil change,I highly recommend you find another place for anything pertaining with mechanical work .Services: Auto tire replacement
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September 2022 by Lisa Swenson
Well I can't actually say how Walmart is because I ended up at Black's, where I got excellent service. Walmart Auto, here's a tip: perhaps if you'd answer your phone like a real business, I would have spent my 4 bills at your establishment. No big whoop though. I know where to go next time.
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June 2022 by Jasmine Lanning
My husband and I were on the way to the beach, had a tire blow out on us, no tire shop nor this Walmart would answer the phone while still open that was within 20 miles of us to see if they had a tire in our size. We finally changed the tire to the spare drove to this Walmart BEFORE 6pm only to find out would not service us because they “drained all the air out of their tanks” before closing at 6pm… we arrived at 5:30ish.. my husband told him we were 2 hours away from home and almost 2 hours away from our destination could not come back to the shop the next morning. He would not help us regardless. We ended up going to Blacks Tire and Auto & they went above and beyond to help us.
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June 2022 by Jennifer Paul
The service is excellent people are always smiling and waving ?
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April 2022 by Lisa Herring
Well I can't actually say how Walmart is because I ended up at Black's, where I got excellent service. Walmart Auto, here's a tip: perhaps if you'd answer your phone like a real business, I would have spent my 4 bills at your establishment. No big whoop though. I know where to go next time.
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December 2021 by John Little
My car wouldn't crank and I was about to buy a jump box but the lady at the register insisted that they could do it for free and the guy working walked with me to my car and jumped it off and also offered to put it on the machine to check my battery after. I'm very grateful
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October 2021 by Moonshine Moonshine
Car Battery's good nice prices
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September 2021 by Mark Sessoms
Free air fill!