Belk is a beloved department store that offers a wide range of products for men, women, and the home. Shoppers can find everything from sportswear and designer beauty brands to kitchen appliances and home décor. The store is known for its impressive sales, allowing customers to save big on their favorite brands. The staff at Belk are consistently praised for their exceptional customer service. Reviewers note that the employees go above and beyond to assist shoppers, even going so far as to replace lost gift cards. Despite being busy, the staff maintain a patient and helpful attitude, making the shopping experience as smooth as possible. While the store generally receives positive feedback, some areas for improvement have been identified. Customers have noted a shortage of winter coats during the colder months and a lack of available sales associates at times. Additionally, some in-store technology, like barcode scanners, have been reported as not functioning properly. Overall, Belk is a one-stop-shop that offers an enjoyable shopping experience. Customers appreciate the wide selection, unbeatable sales, and the dedicated team of employees who truly care about providing excellent service. Whether shopping in-store, online, or through the app, Belk is a reliable destination for all your retail needs.
The ladies who work at the perfume and cologne displays are nice and make sure you get what you want. Thank you to them and their customer service skills.
July 2024
Crystal at cosmetic was so helpful and friendly. You are very fortunate to have her as a sales lady.
September 2023
Very clean and spaced out place. Great for wheel chairs if needed...great prices on name brand items
