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September 2024 by Christopher Carter
Purchased a new 2025 Camry XSE from them a week ago and had a great experience. I came from the Triangle Area because they had a supersonic red one with the red seats that is hard to find right now and at a very good price. Negotiation process was easy going and in Finance they did not pressure you to buy add ons you don’t need like the big dealerships in the major metropolitan areas. Miles was a great sales rep and everyone at the dealership was great to work with. Small town dealers take care of you and it’s worth the drive to buy here. Highly recommend buying from Roanoke Rapids Toyota!
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September 2024 by BRENDA LEDBETTER
I love my car corolla cross every think was good sales person was Joel thanks
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September 2024 by Gary Godwin
Good Small Town Service , Highly Recommend Joel Scott for your next car needs,,,
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August 2024 by Vanessa Bruce
I got connected with Dale at Toyota of Roanoke Rapids. He worked with me tirelessly to ensure I was purchasing a car that fit all of my criteria. I never felt that I was being fed "a line" in order to buy a car. We will be back for our next new car! Much appreciated Dale, for your awesome customer service.
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August 2024 by Oleh Lukianchenko
Big shout-out to Troy Wells and Toyota of Roanoke Rapids! After visiting two other Toyota Dealers services, Troy was the one who finally identified and fixed the problem with my 2021 Highlander!
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August 2024 by Jasmine Smith
TA was great and the experience on a Saturday went well! I was really in and out and made the best deal! Thank you Toyota if Roanoke Rapids!
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August 2024 by Alana Tompkins
Our car started having serious problems about 6 hours into our trip from Maryland to Tybee Island Georgia. Fortunately for us we were 20 miles from Roanoke Rapids NC and this Toyota dealership and service center. We called and they said to bring it in. The team went out of their way to make sure we were comfortable (including our pup) and our car was serviced right away! Two hours later we were back on the road! Cannot thank Greg, Stella, Sam and Frank for their amazing customer service, generosity and southern hospitality!!
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August 2024 by Natalie Hightower
They went above and beyond for me and helped me when I was in a bad situation I really appreciate the staff and recommend this dealership!
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August 2024 by Krystal Claire Portada
Mr. Scott provided me with excellent service!
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August 2024 by Chris Reeder
I got a paper in the mail with a chance to win prizes. It showed I won $5,000, then I got to this dealership and told me that it's only a chance to win $5,000 and I have to draw an envelope. Ended up with $5. Watch out for this scam. They're obviously desperate to get people to this dump of a dealership, but to intentionally scam your customers is just proof that the ownership/management don't know how to run a business. When I'm ready to buy a vehicle, this will be the last place that'll get my money.
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August 2024 by Harry Gentry
Salesman made the process quickly and no hesitation on any questions I had.
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August 2024 by Melinda Durham
This dealership and it's people really care about their customers. I came to Dale Locklear, really desperate for a car. I had no money to put down, a trade in worth very little, and their flyer from the mail. He took that, went to Jeff Hoots, and between them made an early birthday miracle happen. I am so grateful for this team. Thank you
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July 2024 by Jeff Karls
Super customer service. Gave me ride home and delivered my car to the house when the work was complete. Slight hiccup compensated for with a tank of gas. I plan to use them for all my future repair needs on both of my Toyotas.
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July 2024 by Janice Miller
Quick service
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July 2024 by James Barmer
I had an appointment for an oil change for my vehicle. The young lady ask if I wanted to rotate my tires as well and I informed her I had just purchased tires and that would not be necessary. I arrived a few minutes prior to my scheduled appointment and was checked in and was directed to the waiting room. There were several individuals in the waiting room. I overheard several individuals complaing She returned againtheir wait time. After an hour and half the lady came back an indicated that I needed break pads and inquired if I wanted to make an appointment to have them installed. I again informed that I had recently had purchased new tires and had my breaks inspected a was informed that everything was ok. I only wanted the oil changed. She informed me that my vehicle was not ready but would return when it was complete. She returned again in forty five minutes and informed me that my vehicle was ready. On the way home I noticed that the reminder sticker in the upper left hand side of the windshield had been removed but the service mechanic had not removed the glue from the windshield nor a new reminder sticker placed on the windshield. I called back and she offered her apology and I informed her that was not necessary and that I had merely called to remind her merchanic to be mindful of that in the future. I have had problems in the past with the service department in the past and have made the department aware of my disappointments. I realize that this dealership has had numerous turnovers in ownership and personnel in the past several years but things do not seem to be getting better. I have purchased three vehicles since 2013 at this location but the service there leaves a lot to be desired. I recently purchased a 2024 Toyota Sequoia at Leith Toyota in Raleigh , NC. and will continue to do business there in the future.
