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October 2023 by Andrea Moore
I don't know where these 5 star reviews are coming from... they must be by friends and family. All I have to say is, be very very careful! These people are watching your stuff. When you sign your rental agreement, it states that if you get 6 months behind, your stuff will be auctioned off. NOT TRUE! If these people think you have something valuable to gain from, they will try to shut you down and auction off your possessions at only 2 months behind. The transmission on my car went bad and so then I had to find a new vehicle to buy. I only got 2 months behind and got a letter in the mail notifying me that my storage will be advertised and auctioned within the month. I questioned them on their integrity of the agreement and all I got was some mumbo-jumbo about my payment history. Who cares? You've been paid! But I realized thats just their excuse to try and legally rob you..I'll be getting my stuff out within the week and will never use this place again. Becareful, You've been warned! ⚠️
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July 2023 by Chris Wilson
Friendly staff. Fair pricing
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June 2023 by Erica Futrell
Love having a unit with Richlands Mini Storage! Employees are kind and courteous. Facilities are well kept. I pay for climate controlled units and have been using RMS off and on since 2015. Prices are reasonable. If you need a unit, check the website daily as their availability often changes from day to day. I was able to snag the unit I wanted by diligently checking the website. Seamless process when you initiate a contract. Love that I can make online payments. When I first had a unit with RMS online payment was not available then. Excellent storage facility and nice folks to work with in the office.
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October 2022 by Cecilia Irvin
Staff is amazing and friendly. Lot is clean. I never have issues contacting them about anything.
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October 2022 by Frances Allen
Wonderful people, the units are clean, very well maintained, customer service is outstanding.
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October 2022 by Cecilia Wagner
Staff is amazing and friendly. Lot is clean. I never have issues contacting them about anything.
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August 2022 by Elizabeth Pendleton Pierce
I only wanted to say a sentence on a phone call and was interrupted repeatedly. I did not have an attitude as I was told, however the lady on the phone did. This is a shame, as normally those in the office are kind. I do not understand how I have paid on time and send double payment and am being charged late fees. Interesting that I am paying my bill, yet being charged fees. Very unfortunate how your speak to your paying customers. Thank you as well for hanging up on me.
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April 2022 by Edith Piaf
Fabulous staff; very clean unit; excellent, safe location.
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July 2021 by lawrence hamilton
Awesome group of people. Please comply ro their request of COVID COMPLIANCE. "Use drop box, mail in your paymt or call in".
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June 2021 by Danielle Williams
I have had a unit here for years and have always had a great experience. The staff is small and friendly and the location is always watched by police so your items are kinda double protected! Property is clean and well maintained.
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June 2021 by Kencell Wesley
Good people, well maintained property
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February 2021 by James Morgan
I have used them in the past they are reasonably price and friendly I would use again if the need arises I would also recommend to my clients if they needed storage services .
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November 2020 by Tonya Sutherby
Terrific people and a peace of mind that my belongings are safe! I would highly recommend!
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September 2020 by Stephen Wadsworth
I enjoy going to their auction.
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September 2020 by Renee McLaurin
Great customer service
