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March 2024 by Mike Smith
We live in randleman in a neighborhood with a gate that is open all day. USPS delivers our mail just fine to the neighborhood mailbox. But any time we have a package that ends up being delivered to our house, without fail, we check and it shows "delivery attempted" and our package was returned to the office. We are both working during office hours and cannot just go pick our package up. We have attempted to put a note on our address to allow it to be left on either porch. We have a deck in back and stairs leading to our door on front. I don't understand why the driver cannot leave the package on our porch when literally every other delivery service leaves our packages on the porch just fine with no issues.
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January 2024 by Carla Kewatt
Cale's customer service was awesome!! He helped out when he didn't have to...efficient and polite...
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October 2023 by The215zombie.
Employees/staff has always been helpful and patient. Never had cause for complaint or any issues with this branch/location.
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April 2023 by Kristin J
They are polite and quick. I just wish their prices were a bit better.
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October 2022 by Lana Pelech
The best post office employees ever! Patient, eager to help.
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April 2022 by Lady Shiva
I send mail all over the country. It seems like an enormous amount of the mail I send through this Post Office either arrives a week or so later (than even mail within the same state) or not at all.
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October 2021 by Christopher Barnett
New carrier keeps not showing up, fuel is over 3 bucks a gallon and I'm having to take mail to post office because he is lazy. His boss obviously doesn't care after all my calls about it.
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September 2021 by tlmjrdad
One older man is amazing and always gives the best service and works hard. Then we get other mail carriers who drive thru yards, damage mail boxes etc. Today I come home to a package on the hood of my 50k$ truck. 3 porches 1 within 10ft of my vehicle. The level of incompetence and disrespect from this office is so irritating at times. But the one mailman is amazing. These others need to be fired as well as their post master for allowing the behavior as I know I’m not the only one who periodically has these issues.
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July 2021 by Ben Pochopien
They are always very friendly and helpful, especially when things were hectic during last Christmas with covid19. As a small business owner, shipping out packages is crucial and they made the process as easy as possible.
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July 2021 by Mary Arzate
Didn't have wait long
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June 2021 by Nicole Hardee
I’ve had so many packages lost by them because they are too lazy to scan them and then I get screwed out of my items I’ve sold they just toss them to the side and never hand me a receipt
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April 2021 by DeAngela Tyler
The best post office I have ever visited. Every worker was so helpful and pleasant!
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April 2021 by Robert Wilsey
Always great customer service ?
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March 2021 by Jason Phillips
Was supposed to have a package delivered yesterday from Amazon and the driver stated my driveway or front door was inaccessible. I have no pets, no gate, fencing of any kind, only one vehicle in the driveway, and the driveway is properly maintained and well graveled. I would just like to know how it could possibly be inaccessible.
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January 2021 by Alison
Every time I go to mail anything I come to this location. The staff here is so nice and really helpful on how to get the best price for shipping things.