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September 2023 by Graham Goedeck
You know I made a review not long ago. It was wonderful about them helping me in my meditation price situation. But, today exactly I had severe issues with them. The pharmacist today was extremely rude to me with a snotty smirky attitude. I fired back at her & told her that I didn’t appreciate her attitude & tone. I know she was busy with someone else. The lines were all backed up when I walked in the store & they only had 1 person working at the register. I finally had enough & I had to go to work 5 minutes at the time when I came in there. I am proud to no longer get my medications from this pharmacy. They never get anything right on ordering medications on time & every single time I go here to get 1 prescription they fill ALL of them at 1 time even when the doctor doesn’t order more. The lady that was rude to me today was a brownish blackish haired lady that is usually there often. I didn’t appreciate her tone at all. What they need to understand is good customer service skills & I am a cashier as well & I know what good customer service skills are & what’s not. This was TOTALLY unprofessional to the extent. Will no longer even come here to shop in their other things they sell either
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September 2023 by J.Daniel floyd (Dano)
very nice and kind staff. best prices in Randleman!
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September 2023 by Ajk 19
Very nice pharmacy the staff is amazing
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January 2023 by Meanmomof1
Called today for a medicine that no one had available but Randleman drug and they told me they were holding unfilled prescriptions for customers. Last time I checked when you have a prescription filled somewhere it made you a PAYING CUSTOMER. F@#$ this place don't ever send your family or Healthcare needs here. Awful customer service and care. 12/23/2022 .
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December 2022 by Donnie Steadman
As I left the White Oak urgent care, I saw this gem over to my left and decided to go there to fill my prescriptions. As I hand the owner my scripts I tell him that I'm self pay ( just in between jobs) and he tells me not to worry and that he will take care of me. 7 minutes later he hands me my meds and then says to me... it's free...Merry Christmas. My point here is not that you should go here to get free prescriptions, my point is that this is why we need to support middle American businesses and not the big corporations that no longer understand good customer service. Kudos to this establishment because as I'm sitting there, he handed 2 people some OTC drugs and didn't charge them either. I'll never forget this because I really needed the help.
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December 2022 by Jen
Called today for a medicine that no one had available but Randleman drug and they told me they were holding unfilled prescriptions for customers. Last time I checked when you have a prescription filled somewhere it made you a PAYING CUSTOMER. F@#$ this place don't ever send your family or Healthcare needs here. Awful customer service and care. 12/23/2022 .
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December 2022 by Henry Dingman
Professional, friendly and accommodating staff. Efficiently processed my health insurance information.
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October 2022 by Vickie DeBari
They didn’t even fill my prescription because I don’t usually go there. So it wasn’t ready. Then they tel me they don’t have one of the Rx so I ask them to send to CVS (who is just as bad) I get there & Randleman Drug had only faxed two of the three prescriptions. Now I remember why I stopped going to them a few years ago.
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September 2022 by logan neese
After my prescriptions had been ready for two weeks, when I go to pick them up I only receive one, in which both ate ready, causing me to take time out of my 10 hr work day to go and pick up what they forgot. This is probably the 5th time in 2 years this has happened to me
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June 2022 by Kristin J
I get my husband's blood pressure medicine here and it seems like every time I try to get it refilled I wait 2 days and have to call them and I am told that the doctor's office hasn't sent the refill order yet. When I call the doctor's office they haven't received any fax from pharmacy. Seems like they are dropping the ball a lot here lately. ?
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May 2022 by Susan Hutchens
Husband is not going back to CVS after the wonderful experience here, no waiting for your med's and always have them in stock and the whole thing is they want you to be happy with them and they will go out of the way to see you happy ?
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March 2022 by Melissa Mason
The staff is fast, friendly, and professional. They were very helpful
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January 2022 by Missy Wilmoth
Experience seems to be hit or miss. They are Not on top of their stuff and things have fallen thru the cracks. Not great!
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December 2021 by Jennifer Frazier Cassata
Went in for covid booster....Waited 20 mins after all my paperwork was taken...went up to ask the front how much longer it would be bc I had to get back to work. They didn’t tell me how much longer, instead he took that as “complaining” and tried to hand me my paper work back and said come back later. I said I can’t I took of work to get it right now I’m just wondering how much longer it’s going to be. He told me a least 20 more mins with a terrible attitude. I said ok and walked away. Then he came back to the end of the counter to tell me across the store he “wasn’t in the mood today” and if I’m going to keep complaining to leave. Even tho I had already walked away and he was the one that came back to initiate another conversation. Also how are you “not in the mood” when you’re about to stick me with a needle??? ALSO he gave multiple people vaccines without changing gloves. Was thinking about switching from cvs to get my monthly medicines to help support local but I will not step foot back in the Randleman Drug.
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December 2021 by James Permar
Excellent personal service
