-
April 2024 by Alyssa Angel
The WORST pharmacy. Horrible communication and lack of empathy. Super Disorganized. 10/10 do NOT recommend.
6/22/23:
- I went up to Walgreens IN PERSON because I wanted to transfer my prescriptions from Costco so I would be able to use the drive-thru when needed since I was pregnant.
-I brought my empty prescription bottles with me (anxiety & depression) AND my insurance card to the front counter. A male tech helped me and wrote down my rx info and made sure my insurance was in the system. He said I was all set.
-In addition I went home and was able to upload the RX's on the app on the transfer page just to make sure.
-Days went by- finally after calling and not getting any help I went back up to Walgreens.
-I was told that insurance wouldn't pay for my prescriptions unless they were re prescribed by my current doctor. No, they said they couldn't call the doctor but I had to do it. It had been a couple days without my medication at that point.
-Called and messaged my doctor and was finally able to get a response. She re wrote prescriptions and sent them in.
-More Days went by.
-Called Pharmacy and they never ran the new prescriptions like they said they would. They "said" they would have them all ready for me to pick up that night. (Was not ready)
-Finally 2 of the 3 prescriptions were ready days later.
-Called again last night 7/10 and spoke to someone about the third prescription. She said it would be filled in an hour and ready for pickup. The app is still showing it isn't ready on 7/11.
- It has been weeks without my prescriptions- I am pregnant depressed anxious and had to call out of work today because my mental health is bad.
-Nobody with walgreens is commucating with me, everyone is disorganized, things are being said they will be done but aren't.
-I also had 2 iron supplements sent to them because my iron was extremely low (almost anemic) but of course none of those were filled either with no communication.
-These are literally 3 basic medications that my insurance covers so what is going on with Walgreens?!
-switching pharmacies today.
DO NOT RECOMMEND.
-
March 2024 by Ok
Useless associates and all of them have attitude
-
March 2024 by David Mansfield
I am sick of the pharmacy. I am done. I am moving my prescriptions to another pharmacy. They keep refilling prescriptions when not asked to. They are not on auto refill yet things keep getting auto refilled. My latest is that I got a notice that one was being refilled and yet I had two weeks left and I didn't request a refill. The notice even stated that an early refill was requested. Is Walgreens a scam? Are they trying to scam the insurance companies and the customers? I am moving my prescriptions to another pharmacy.
-
January 2024 by Adam D.
Figured I'd get this out now, while I'm still on hold. We're now at 21 minutes. Every time they answer the phone, they say "we'll be right with you" and put me back on hold before I can even respond. Edit: Then they hung up on me. Abhorrent customer service. Worst pharmacy I've interacted with.
-
January 2024 by Chad Aycock
This Walgreens has incredibly rude staff. I called to get a prescription refilled and the pharmacy girl said: "I don't have time for that." Ridiculous.Also, Walgreens pharmacists have been known to not fill birth control, so if you believe in female bodily autonomy, you shouldn't be doing business with them anyways. It just took this incredibly poor interaction with them to prompt me to move my business.
-
December 2023 by Florentina A.
There is one woman who works here and she is always so unfriendly and never really seems like she wants to work, not sure if she is the boss there but this woman has never made me feel welcomed at that store, nobody seems to care. The other employees are super friendly and always happy to help.
-
November 2023 by Adam Curtis
This review is for a specific woman in the pharmacy. I never got her name but several days ago I came in and ended up having a panic attack in the store. She was busy doing her work but immediately dropped everything to just help me. She made me feel relaxed just by sitting and talking to me. Wasn’t her job or responsibility but she stepped up to help me talk with me and give me some advice. I wish I had gotten your name so I could properly thank you! I was beyond embarrassed at the situation but she didn’t make me feel bad but just reassured me until I was feeling better. Thank you so very much! You helped me more than you know
-
November 2023 by Shirzaman Shirzad
This is a place of lazy and rude staffing, to be fair, I would say some staff. This is the second time that my prescription was not filled out even after 8 hours.
-
October 2023 by Holly K.
I think this Walgreen's is great! I've recently received two vaccines here and the pharmacy and front cashier staff were very friendly. While I waited for my vaccines I noticed the pharmacy techs seems to take a genuine care/know many of the customers. To me this feels very out of the norm for a large chain pharmacy. They were asking about people's parents, following up with how people were feeling, and just in general caring about each customer. I only had to wait a few minutes each time for my vaccine. I also love how they do the $20 cash back here. Overall parking is super easy and they seem to have the most appointments open in the Raleigh area. I'll be back!
-
October 2023 by Jean Chu (朱簡)
The pharmacy department is so understaffed. The night before, we completed all consent paper at the "appointment schedule/request" online session. We arrived 15 minutes ahead as instructed and completed the check-in. But my covid-19 vaccine shot took an extra 32 minutes of wait time.
-
June 2023 by Carina Fosse
Well. They close their pharmacy early sometimes when short staffed. So I am now unable to pick up a pre-surgery prescription that I need before they open. I tried getting it filled at another Walgreens that was open but they weren't permitted to transfer the prescription. Sorry you guys are short-staffed, but pharmacies are supposed to be reliable. I now have to cancel my surgery and find a new pharmacist.
-
June 2023 by Ty Collins
The pharmacy hours are terrible, 9a-5p. Instead of posting on the website you have to read it on the sign in front of pharmacy.
-
June 2023 by Bryan Mitchell
It'd be helpful if you open on time or update your hours.
-
June 2023 by Romel
Great service
-
June 2023 by Zack A (M.Smok24)
Awesome staff always friendly and conversational
