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January 2024 by Natali Rodriguez
A large store with only one cashier. And an unfriendly manager. I really like the brand and its products but I don't like being treated with attitude for no reason!
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January 2024 by Oma Amatullah
Anna and Olivia went above and beyond for me!!!! I had been online trying to order the pink plush robe and in store they only had ONE left! I was pretty upset because the security tag wouldn't pop off but I expressed my sadness and then they went to work! They did everything they could to remove it and I left thrilled! I've slept in my robe every night since! I will forever be a frequent shopper here because of their extra personal customer care!
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January 2024 by Ms. Tee
Beautiful store
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January 2024 by Debbie Gallagher
After Christmas sale so alot of stuff already sold out
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December 2023 by Lady Bug
Walked in at 6:58p on a Tuesday evening. Was told they are closed.
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September 2023 by John Stoner
Not sure why this is on my Google list of visited but I ordered a bunch of stuff online throughout the time for my lady friends and always came on time well packaged
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August 2023 by Zenia Buffaloe
The staff was helpful and friendly. A lot of things were orderly and easy to find except for xl items in the lower drawers. They just happened to be in disarray. I did manage to purchase a couple of body products for gifts while there.
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August 2023 by Jonathan Williford
The manager of the Victoria secrets, Kim, at triangle town center mall has the worst customer service ever
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April 2023 by Blessed Love
First of all I’m giving an above 5 stars to Olivia only one who helped us and gave us an empathy to take off the plastic taggedfrom the PJ of my daughter that we bought, Unlike those people at the counter that we first asked very politely to help us if they can take off the tagged and I’m offering my debit card that I used when I purchased the stuff,I know it’s over 30 days buy we explained to them that we sent it in Japan as a birthday gift to my daughter but daughter can’t wear it because of the plastic tagged that the cashier forgot took off when we bought it , when she came back here in US she brought it back here so we can bring and asked the store to take it off .Maybe they thought we stole the PJ? (VERY BAD JUDGEMENT) or it’s because we’re Asian ??They didn’t even tried to help us to scan my debit card.Those people at the counter has NO empathy for a very small favor that the customer asked .Thanked God that Olivia helped us and she took the tag in just for a sec.Thank you so much Olivia God Bless your HEART ! ❤️
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March 2023 by Tonya Buzas
I came in in a rush to find something on Valentines Day. The salesgirl couldn’t have been more helpful. I had questions and needed help finding things and she was so amazing. I was extremely happy with the items I left with. Excellent service, especially at the last minute????⭐️⭐️⭐️⭐️⭐️
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March 2023 by Maggie “Myst1kFlame” Sanders
Didn't have a lot of time to look and shop as the mall closes too early but what I did see I'll be going back to get.
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February 2023 by Theresa Walker
After making over a $500 order on-line I went over to the triangle Mall to Victoria Secret to get my correct size because all of the bras I had purchased was to small. When I walked in I was greeted by a Caucasian women who I asked for assistant and she rudely brushed me off after I explained to her that I needed help with the on-line purchase and then she walked away. I went to the register and was then greeted by the cashier who was African American and was also rude I then asked her the floor person name she asked me why I said because I asked she said the floor person was Kim in which I know it was not true..I then asked her what her name was she once again said why I once again told her because I asked she said I don't have to give you my name I then asked her for the H.R. number she said in a nasty tone I Don't Have It! I the asked her for the store # she gave me store #131 which was not correct with no help from either of those rude employees I then took my order and drove 20 min over to Crabtree mall. I will NEVER AGAIN GO TO THAT TRIANGLE VICTORA SECRET AGAIN!!!
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February 2023 by Nikki Perkins
Check ur bags the manager steals ur stuff after you pay for it ! Shows My daughter paid for items but her items aren’t In the bag! But I will getting a attorney. Cameras don’t lie, she was the last customer before close and the lady was harassing my child and asking my child why she buying cheap underwear and talking under her breath, threatening my child. My daughter recorded the whole thing, after the lady shae started acting hostile to wards her, because the underwear had red stickers saying they were on sale but not ringing up on sale, So she started yelling at my child well they aren’t for u then I guess! Trying to scare my baby, they wouldn’t let me in the store cuz the store was closed but I can hear her talking to my daughter crazy! I kept asking for the store manager she said she is the manager and gave us a hard time! Then she stole from a kid. Ya I’m def talking to a Attorney today!
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February 2023 by Divine Empath1111
Worst customer service ever, me, my kids, or my mom, or any of my sisters will not come to shop here anymore! When we shop we leave out with bags full. But after seeing how they treat their customers. I will spend my money else where.
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December 2022 by Samantha Eddy
Very disorganized drawers hard to find your size.