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July 2024 by A. Martin
Terrible Service! Front desk support (I have his name) was rude and quite unfriendly. If my packages are in any way damaged I will know why.
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June 2024 by Steven Tardonia
Recently, I rushed into this store on a Saturday afternoon with an urgent printing need. My printer had run out of ink, and I was facing a tight deadline. Brian, a staff member, went above and beyond to assist me. Instead of simply allowing me to print the document out, he offered to print my document on the store's copier. This solution was not only faster than if I had printed it myself, but the quality was also excellent. I'm extremely grateful for Brian's exceptional service and highly recommend this location. Thank you again, Brian, for your outstanding help!
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November 2023 by Joan Gakuo
Worst experience of all times very bad service from the employee I had to leave without doing anything and I spent my $2 I had to drive so far to get there
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October 2023 by David Mansfield
I was having an awful day, everything was going wrong for me. I stopped in to ship a package and had a great experience there. It put me in a better mood. I was having trouble focusing, but the gentleman that helped me was very patient, explained everything, and was extremely professional and polite. It helped my day go a little better. This was my second time using them and it was great the first time too.
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October 2023 by Deann Nena
I am so impressed with the service and professional service I received from the team at this location!!?I needed to send a large/heavy ? box of craft supplies by ground and was given all of the options for the rates without any pressure on upgrades. The young lady was very helpful and even verified the information she was giving me with her coworker to be sure she was giving me accurate information. The bax arrived in excellent condition and on time! I was also very impressed with the fact that it arrived without a single crease in the box. ☺️?
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August 2023 by A M M
Customer care service provided by Geraldine is Awesome!!
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August 2023 by Kiran Alapaty
excellent service by Mr. Mason
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June 2023 by Dean Y.
The UPS store in Clayton, NC. just off of Rt. 42, rt. service was unbelievable. Fast and pleasant. Dean Yost, Clayton, Nc.
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June 2023 by Nikki Batts-Crowson
I had a great experience at this UPS store. I was waited on quickly, and Kwa was SUPER helpful and made sure I got the best deal by consolidating my items for a return. Very grateful!
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May 2023 by Chad Hensley
I had an Amazon return drop off this morning at the Apex UPS store. I waited patiently behind a customer that gave Mason a pretty hard time for no reason. He handled it professionally and efficiently. Mason also handled my return quickly and with a smile. This store is lucky to have an employee of his caliber.
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May 2023 by Karen Davis _ Staff - OliveChapelES
I was very impressed with Mason at the Apex UPS store. He was very friendly, knowledgeable of the shipping policies and had a happy, pleasant personality. KUDOS to him!
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May 2023 by Nikki Batts
I had a great experience at this UPS store. I was waited on quickly, and Kwa was SUPER helpful and made sure I got the best deal by consolidating my items for a return. Very grateful!
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May 2023 by Dana Cromwell
Store manager, Geraldine, was very helpful, friendly, and patient when I needed to cancel a shipment. She easily could have told me "too bad, so sad" but she went out of her way to assist!!!! Thank you Miss Geraldine!
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April 2023 by Erin Juricak
This location is under new management as of this posting. The lines can get long, which is frustrating, but it's a busy location. I just wanted to mention that the service I've received over the past few weeks from Mason who works the service desk is so kind and polite. I return Amazon purchases weekly and know there have been issues in the past at this location, but if things continue to go smoothly, then I'd say they have turned things around. Fingers crossed!
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April 2023 by Randy Martin
Geraldine was wonderful, patient, helped me with my 5 Amazon returns! This is my favorite UPS store!
