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January 2024 by Gregory Woods
Friendly, fast and convenient. I needed a signature notarized, the location was less than 10 minutes away. Only took minutes and I was done
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November 2023 by Clay Delk
Don't trust them with anything valuable. I had a computer and monitor shipped there, and "someone" miraculously showed up and signed for my package before I could get there.They claimed someone came in and showed an ID with the same last name as me. Then refused to provide any service or support to help with filing a claim or even acknowledging that they either made a mistake or have a thief on staff.Don't trust them with any package dropoffs or deliveries, especially with anything that looks valuable.
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October 2023 by Naomi Forbes
Great service
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October 2023 by Yusuf Abdullah
Easy service. Quick Amazon returns. No line.
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August 2023 by Alex Butts
The customer service here is the worst. The only time I ever go here is when Amazon has to have something returned via UPS and I am short on time. They charge you for things that are not listed as a requirement on the Amazon return page. The whole place would be out of business if it weren’t for Amazon returns being forced through there. Would never go again voluntarily.
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July 2023 by David Tucker
Absolutely worst experience went in to get documents notarized and was waiting patiently for the person to get out of meeting. He helped another person with not notary services then went on to help people with packages that got the well after me. Told him I had been waiting told me to get on line. I sat in a chair to wait and he then told me he wouldn’t be able to help me. Worst experience at a UPS store, will never go to this one again.
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June 2023 by Heather Brooks
The associate Ka'Von is fantastic and exercises the utmost of customer service skills! He's well-seasoned in communicating with the public. Keep up the superb work Ka'Von, it was a pleasure chatting pleasantries while sending a return. Thank you for such a refreshing experience!! And a good chuckle ???
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April 2023 by stephen t.
Went the extra mile and picked up a package delivered to my house, when I was delayed by 3 days. They kept it at the store until I returned.
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December 2022 by Johh Prada
They gave me a hard time just to notarized a tittle, really easy process and they are no willing to help at all. Never be back for sure
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December 2022 by Jeff S.
Trying to delete this post. MmmAaaFfffDeleteThis is stupid. Why can't I just
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October 2022 by AM D
these folks have always been super helpful and friendly. not sure why their stars are low but certainly can't be anything to do with the personnel or customer service!
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September 2022 by Ann Gray
Terrible customer service!!!! No wonder they have such bad reviews. Sent a package and was clear it had to be overnighted to South Carolina. Paid $60. Never made it down there until 4 days later. They sent it through USPS and didn't send it until a day after receiving it. They took no responsibility and were rude in the process.
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August 2022 by Olivia H.
I’ve always had great, fast service here. Matthew was very nice! Thanks!
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June 2022 by K Brie
Amazon needs to stop using UPS for their delivery. Half of my packages delivered through amazon always come and never have issues but unfortunately amazon lets UPS deliver some too and they always have issues. Can’t find mailing rooms or read addresses they need to train UPS employees better in general.
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May 2022 by Barry Johnson
Best UPS store ever. I never wait for very long.
