-
March 2024 by Emma Calvert
Lately this place has gone down hill fast! Completely unreliable in terms of being open. They use to close at 7pm Monday-Friday, but before Christmas everything began to change. Sometimes it would be 6pm and other days maybe 5pm. Today I went by there and they had a sign on the door showing they closed at 3:15pm. This is about the tenth time I wasn't able to drop off my packages since this all began in December. I guess the people that work there make their own hours and leave when they want. Not a great way to run a business especially when FedEx is right across the street.
-
March 2024 by Mark Richie
All I could talk to was a machine who could not understand the tracking number I repeatedly gave it. Refused to let me speak to a person.
-
February 2024 by Sandra McLaughlin
Delivery person deliver an opened box with items stolen out of it and taped back up. Dispatch never called me back. really it's ok for ups to steal now. I have it all on ring camera the delivery and the driver taking a picture of the opened tapped up box.
-
February 2024 by Andrea Kolb
New hours they close @5. Don’t have a in store phone listed so when I called in I was told they were open till 7.I live over an hour away.Yep…
-
February 2024 by Peter Cornelius
If I could give a 0 star I would. This place isn't open it looks like a Ghost Town. But everywhere says this is th location. Will someone tell me where or if this location is open?
-
February 2024 by andres duarte
I have been trying to pick up my package for a week at different times, the information on Google says that they close at 7 but they close at 5, today I tried to go earlier at 2 and it is also closed? Can I pick up my package?
-
February 2024 by Saundra Gregory
Atlantic location front desk service person was not a customer service friendly person. Strange unfriendly personality. Not helpful at all. I will not be revisiting that location.
-
January 2024 by Kayla Miles
The past two days I have arrived between 5:15 and 5:30pm and both days it has been lights off, no one inside. The hours posted on the door and online say it’s supposed to be open until 7pm.
-
January 2024 by Craig Sullivan
I’ve went twice during hours of operation and there has been nobody there.
-
January 2024 by Sonny C
They are never open when they are supposed to be..
-
December 2023 by Ryan Moyle
Getting a package delivered that needs signatures is a nightmare. I’ve been waiting to sign off on getting a cell phone 2 times in a row without the driver even attempting to deliver the package. Then just getting a notification that it can’t be delivered. The 2nd time I tracked the truck and tried running it down when it tried pulling out of my complex. Now to change my order and go pick it up 25 minutes away, I have to pay $6. This is the exact same thing that happened when my girlfriend tried getting her phone delivered. Absolutely pathetic how a UPS driver is incapable of walking up to a door a knocking to deliver a package. Lazy POS. Customer service won’t put you on with a live representative either.
-
December 2023 by Fenris_WOR
Driver never stopped at house was home all day and watched him drive right past the house claims he knocked on door nobody was home and now ups wants me to pay $60 to sign up for app to get redelivered this is absolutely not ok and people are about to loose jobs over this after im done
-
October 2023 by Brandi Bower
This is what it would be like if the ancient fry under the seat of your car was a parcel service. UPS should stand for U'd Prefer Satan with how awful the service is.
-
September 2023 by Katie Roberts
The two young men that helped me today around 9-10 am were very professional, personable, and kind .
-
July 2023 by Daren Deans
Have a strong dislike for ups. They can never locate my address to make deliveries. Even after being on phone for over an hour with customer service on Google maps telling him exactly when I live
