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August 2024 by Jack McCroskey
The best customer service and it’s super helpful that they are open on weekends for my work. Would recommend for package drop offs!
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July 2024 by Anja M
The young people that work here are so quick and efficient. Best UPS store ever.
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May 2024 by Lindsey F
The staff at this store are excellent. Helpful and kind, they feel like neighbors.
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April 2024 by Robbie Forrest
I have used the services of UPS stores all over the country. This particular store on Daniel’s St in Raleigh has THE BEST CUSTOMER SERVICE!!!
The employees are smart, kind, professional, knowledgeable, and quick to offer assistance or at the least acknowledge that you are waiting. This kind of customer service is rare these days!
Special thanks to Josh and Stefanie!
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April 2024 by jose portillo
I STRONGLY DO NOT RECOMEND GOING TO THIS PLACE, WORST CUSTOMER SERVICE EVER!!! IF YOUR PACKAGE GETS LOST, THEY DO NOT GIVE A CRAP! ONCE THEY HAVE TAKEN YOUR MONEY AND IF THEY LOOSE YOUR PACKAGE THEY JUST MAKE ZERO EFFORT TO HELP YOU OUT. IT IS SAD HOW A CUSTOMER GETS TREATED IN SUCH SITUATION THERE. YOU ARE BEING WARNED!!
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March 2024 by michelle rodriguez
Really rude, no care staff.
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March 2024 by Brian Wallace
Very friendly & helpful staff. Store is clean & well organized.
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February 2024 by Ashley Stroud
The owner was polite and prompt in her responses, maintaining consistent communication regarding the progress of my order. I highly recommend this UPS store!
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February 2024 by Gray Matter
They only thing good about this store is its location
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January 2024 by Megan Keever
They’re always helpful and are typically in a great mood! Even when there’s a long line, I feel that the workers are efficient and kind. Makes for a much better experience than most shipping places.
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December 2023 by Audrey White
i’d give 0 stars if i could. this store lost a package that was a $350 order for a customer of mine. When i reached out and tried to figure what happened they were rude and unhelpful. Didn’t try to fix the problem whatsoever. I opened up an investigation into the missing package.
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December 2023 by Susan Skrzycki
Helpful, friendly staff who seem to care about providing good customer service. That’s getting to be a rare experience.
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December 2023 by Artye Asvui
Usually a solid dependable store. Today I was "helped" by someone who didn't know how to help and talked to me like I was asking for something that the store wasn't set up for. She left me at the counter until other employees came over to try to tackle this seemingly impossible job. One scan was all that was needed. An interest in helping customers would go a long way. The young Caucasian employee with dark Bob hair is the one who needs to get more training to
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November 2023 by Andrea Vaughn
I appreciate the service at this store, and it’s so clean.
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November 2023 by Clay Delk
It gets busy, but they handle it well and provide great service.I had a package routed here for pickup because someone at the Edwards Mill location stole my first delivery. The line was to the door when I got there, but they had multiple people running the counter and one on a handheld working the line.Got to the counter in just a couple of minutes. They were really polite and carefully checked my ID with the label to make sure I was the right person to pick up the package.
