T.J. Maxx, established in 1977, is known for providing a wide range of high-quality, brand-name, and designer fashions at great prices. With over 1,200 stores across the U.S. and Puerto Rico, it is the nation's largest off-price retailer. Customers can find clothing, footwear, accessories, household items, and more for men, women, and children. The store is praised for its friendly and empathetic staff, who strive to assist customers, although some shoppers have reported long wait times at checkout. Many customers have had satisfactory experiences, noting the cleanliness and organization of the stores. They appreciate the high inventory turnover and the availability of affordable, quality items from prominent brands. However, some have pointed out that the selection of men's clothing can be less extensive compared to other items. Returns are generally hassle-free, with a money-back guarantee if customers are not satisfied. While shoppers often find great deals on designer items, they should be attentive at checkout to ensure they understand what they are purchasing. Overall, T.J. Maxx offers a pleasant shopping experience with a focus on value and quality, making it a popular choice for both everyday essentials and special gifts.
I love TjMaxx, however, the store didn't have enough products and variety.
February 2025
Decent selection but disappointed having to wait 15 mins just to checkout on a Friday at lunchtime. I’ll probably reconsider a visit to this store next time I’m at this shopping center. Perhaps they should add self checkout.
December 2024
Worst experience ever! Waited at least 15 minutes at the jewelry counter. The employee had been assisting the same customer since we walked in the door. He never acknowledged my presence and another employee finally came over. I knew exactly what I wanted and the transaction was less than 5 minutes.