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November 2024 by Margaux Escutin
NOT UPFRONT ABOUT COST OF CONSULTATION SERVICES
I’m rating this store 3 stars because they were not upfront with the price of their beauty lesson, which costs $75. I imagine corporate directed aestheticians and sales associates to not mention the price because 1) the marketing signs for the beauty lessons made NO mention of the cost; 2) other Sephora locations in different states also push the beauty lesson without mentioning the price; 3) the scheduling email for the beauty session does not state it’s $75.
If Sephora were trying to be fair to customers, they would be able to sell the beauty lesson without using duplicity. Sephora could market it as 1) a way for you to not waste your existing makeup because an aesthetician would show you various ways of using it 2) also use that as an opportunity to add on other items to pair with a client’s existing collection. If they advertised it that way, lowered the price point to $50, and told clients how much it cost, I’d say that was good value for money. Maybe if a client spends a certain amount of money on product, lower the fee.
Tolein was my aesthetician who scheduled and helped me during appointment. She was professional, personable, showed me ways to get more out of my makeup, and introduced me to products that would make makeup application easier. I would have rated this place 5 stars if she AND the store had said the service was $75 outright. The lack of transparency really upset me. Shame on corporate for giving such unethical direction.
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November 2024 by Tonya Harris Special FX Makeup Artist
Always helpful people. Love Sephora.
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November 2024 by Riley
Employees are rude and low energy.
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October 2024 by Sepideh Hamadani
Alissa is Cameron village Sephora is so experience, great attitude, patient and great makeup artist. She had done my eyes and I asked her to do something ordinary to draw something different on my face for Halloween which was very though to do and she did create an awesome drawing on my cheek which showed her great talent on top of her makeup artistry. Overall, this branch has a great team work ( Kendra) to be able to fit me in to their tight schedule. Could not ask for a better service.
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October 2024 by Donna
Very rude workers here, never ask for help and make people of other races not feel welcomed. Store is not well stocked and dirty.
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October 2024 by Amina B
Horrible experience for curb side pick up !
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October 2024 by Taylor McDonald
Overheard staff talking poorly about other customers. Will not be returning to this location.
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October 2024 by Sylvia Heo
I was so impressed by this Sephora. I got a 60 minute makeup service done here for my engagement shoot and I LOVED my makeup. I have never once liked my makeup after it was done - and I have gotten it done many times as a bridesmaid, prom, photoshoots, etc. but this was the first time that I enjoyed how it came out! My makeup artist was Tolein and I loved her. If I could fly her from NC to NY for my wedding, I 100% would. Aside from how amazing she was, the store itself was so clean and tidy. There were plenty of options of everything, nothing was unstocked or sold out. Nicely organized and well kept store. All the employees were also extremely friendly and helpful.
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October 2024 by Raiana Zaman
If you are planning to visit this store you should know they have been saying they don’t have containers for sample at least 3 months! I was trying to find my shade for foundation they suggested I should try their consultation services without mentioning it is a paid service.all they did is tried few different foundations and suggested my which one they think suits best. She did a good job but i don’t think they should charge $15 for this!
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September 2024 by Lisa Tuck
Love the girls in here!
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August 2024 by Angel Harding
Overpriced teens love it
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July 2024 by April Wilkerson
I found out about the Sephora sale late yesterday and rushed to my Sephora quickly. I got there at closing but they were nice enough to let me grab my items quickly since I knew what I needed. I was in and out. I am very appreciative for the excellent customer service I received at the end of their day.
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July 2024 by Whitney Vaughn
Very poorly run. I came in and several employees were at the front of the store, none asked me for their assistance. I was in there for 30 min or so and then when it came time to check out, none of the employees were at the checkout counter as they were all still congregating at the front of the store. A line had built up from several customers waiting to checkout, I had to walkout without my items to make my appointment after waiting for someone to come start checking everyone in the line out. Will not be coming to this particular location again.
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July 2024 by Raji W
Lovely store. I must come back next time I visit Raleigh. I had a much friendlier experience than that mall location :)
There are many hidden candles and scents here that are great for gifting
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July 2024 by Media Share Hub
Melodies
