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April 2024 by Marie Softball
Kim was super helpful!!! Got a great unit, great price too.
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March 2024 by East Carolina Outdoors
Jay and Kim were super helpful!!
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March 2024 by Chuck Jones
Kim was greatly! She explained all of the things that I might not think about when renting a storage unit. She was very helpful!
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February 2024 by Chris Greer
Great service, super friendly and helpful. Great space to play music or keep your things.
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November 2023 by Lisa Mahoney
Wonderful place. Clean, secure, good service.
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August 2023 by Joe Mabry
I had a great experience with SecurCare from beginning to end. Toni, the manager, was always helpful whether I was going into the office to purchase shipping boxes or closing my account there. They did raise the rent about $15 on my 5x10 unit during my time storing there, but it was justified based on the other comparable units in Raleigh!
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August 2023 by Chip Law
Toni, the property manager was great. Very clear communicator and made the rental process simple.
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July 2023 by Hadley Vonnegut
Just a little appreciation post for this SecurCare location and their manager, Toni!Generally, it is enough to have somewhere to keep my belongings (that don’t need to move in and out of college apartments with me all the time) that is safe, but also easy for me to access when I need to do so. The team members that I have had the pleasure of interacting with have always been lovely, but Toni went above and beyond for me today in terms of effort and problem-solving (and it was a strange problem to solve…)A few weeks ago my car was stolen by means of breaking the back window and then busting my ignition to hot-wire it. The car was ditched, but first they cleaned it out. I do not mean that they shampooed the carpets and wiped the dash with Armorall, I mean they took absolutely everything— including the vague tiny keys that go to the ubiquitous Masterlock that secures a storage unit located 3 hours away from the city where they pirate Hyundai Elantras… Anyway, I approached Toni today, completely confused about what to do and desperate for help. I use my unit to store things that I frequently need to trade in/out of my library and wardrobe and I usually just use my code for the gate and my own keys to get what I need and I never have to bother anyone, but today I had to bother someone. Instead of making me feel like an idiot or a criminal, Toni was as friendly and reassuring as could be. Before granting me access to my unit, they thoroughly verified that I was who I said I was, which I appreciated very much, because nothing feels safe to me at the moment (and if I were not me, then they would be letting me steal from me, ya know? There’s logic there, I swear.) It was the only thorough, yet painless process I have been granted so far in the continued struggle to regain the bare minimum of objects of importance that once belonged to me.Apologies for the lengthy comment but I wanted to emphasize the satisfaction I’ve had as patron of this business for a long time, where I mostly stand back and trust them to keep my treasures shielded and undamaged (still easy for me to access when I need to!) As shown today, when I needed additional assistance, Toni exhibited professionalism, proficiency, and genuine kindness and care for my situation as well as for her business and the safety of the other tenants. My endorsement is on the basis of a continued excellent overall experience but gratefulness finally nudged me to put it in writing.
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June 2023 by Michael Buenker
Very satisfied. Due to competent and friendly Property Manager, Toni Farrar, was able to successfully open and close an account!
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June 2023 by Theodore Feitshans
The facility is clean and well-kept. The staff is friendly and responsive.
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June 2023 by Wa Won
Toni is very helpful and provides exceptional customer service! Would highly recommend if looking for a storage unit in a convenient area and reasonable prices!
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April 2023 by Angie Petty
I had a professional, pleasant, and speedy experience renting from SecurCare Self Storage.
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March 2023 by Sammy Al
Very quick and helpful process, answered all my questions
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February 2023 by David C.
Cary location experience with onsite manager today was horrible. We arrived to empty a unit that is paid current with no balance owed. 9 AM THE MANAGER refused to help us until 10 AM. Four people and a large rental truck... went to have breakfast; returned at 10 AM. She had removed the "extra lock". We asked her to open the gate. "Can't you just back.up" "Is that your truck you left? It caused a major inconvience". Really? one hour? This "manager" could not be a better example of a bad hire.
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August 2022 by Rian bender
John was great to work with. Everything went very smooth.