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December 2023 by Ann T.
The artisans at Rings True can do what no others can do. They did a complicated stretching of my wedding ring that had gems embedded in the band. The ring could have easily been destroyed by other jewelers but not by Rings True. This is the second time they have assisted me flawlessly with a repair. I also send a shout out to Zoe for her courtesy and professionalism. I wholeheartedly recommend Rings True!
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December 2023 by Jack O'Connell
My fiancé and I worked with Zack to produce a custom engagement ring that blew both of us away. My fiancé helped give some general designs and help pick out the color stone but did not see how It all came together until the protocol. Zack was so patient with us and was responsive throughout the whole process to make something so beautiful and special.We live in Wilmington now but previously were in Raleigh and stumbled upon the store and knew years ago this was the place we wanted to work with. During the design process we would drive 2.5 hours to meet up with Zack and based on the work, frankly, I would’ve driven 10.Thank you to Zack and team for making the perfect engagement ring!
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December 2023 by Rychelle R.
Interesting jewelry, but cannot say much about its feel or quality. Twice I visited, and twice no one asked to help me, whether they could show me anything, or what I might be looking for. I began to wonder if shoppers of color weren't quite welcome? I can only speak to ambiance and service neither of which was good.
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November 2023 by Ari Weinberg
Working with Rings True on my wedding band was absolutely fantastic. From our first intake meeting with Zoe (who is fabulous!), to choosing stones, establishing a budget, timeline, and receiving a 3D print, I always felt fully informed and supported. Rings True has wonderful, knowledgeable staff and skilled jewelers here to make your perfect piece of jewelry, even something nontraditional like mind. I couldn't recommend them more.
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September 2023 by Anna Wise
Ring’s True is a beyond magical space with amazingly compassionate service. The first time my fiance and I stepped in, I never thought designing and creating a custom ring would be a feasible reality for us, but they made it happen. Special thanks to Zoe and Karl for embracing our design ideas and specifications. 100/10
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July 2023 by Madison Scott
Just had the most wholesome, lovely experience here. My friends and I stopped in to have our rings cleaned and were met with the most kindness and care humanly possible. Can’t wait to come back!
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July 2023 by Bird I.
This place is amazing--every single person in the store exudes kindness and professionalism and every piece is artful. They did a great job with some of my prized jewelry and I definitely will be back
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January 2023 by Trevor Goldman
I recently had the pleasure of working with Karl and his team to design my engagement ring, and I couldn't be happier with the result. From the very beginning, they were incredibly professional and knowledgeable, and took great care to listen to our ideas and preferences. One of the things that impressed me the most was their expertise when it came to incorporating my grandmother's ring into the design. They were able to create something that was both beautiful and meaningful, and my fiancée and I were both extremely pleased with the final result. I would highly recommend this jeweler to anyone looking for a custom engagement ring or any other type of jewelry. They are true experts in their field and truly care about their clients.
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October 2022 by Giselle Monahan
If I could give 10 stars on here, I would! My fiance and I first came here to do a custom five stone engagement ring inspired by a jewelry designer I had admired. Karl, Zach, and Roxanne were wonderful throughout the whole process. They made it easy, transparent and fun for my fiance and I. They also respect your budget. They truly love what they do and it shows. I have been to other jewelers and it has been more of a "pushy/sales experience". Not here. My fiance and I always feel welcome and like we are seeing family now. They have also done my wedding band and a channel set band to match my engagement ring. Both beautiful additions to my existing ring. They are my go to jeweler and I always recommend them! Be sure to see them for your jewelry needs!
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August 2022 by Giselle Pymento
If I could give 10 stars on here, I would! My fiance and I first came here to do a custom five stone engagement ring inspired by a jewelry designer I had admired. Karl, Zach, and Roxanne were wonderful throughout the whole process. They made it easy, transparent and fun for my fiance and I. They also respect your budget. They truly love what they do and it shows. I have been to other jewelers and it has been more of a "pushy/sales experience". Not here. My fiance and I always feel welcome and like we are seeing family now. They have also done my wedding band and a channel set band to match my engagement ring. Both beautiful additions to my existing ring. They are my go to jeweler and I always recommend them! Be sure to see them for your jewelry needs!
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April 2022 by Michelle Estabrook
Rings True did what we thought was impossible! They were able to resize my engagement ring (my fiancés great great grandmothers ring) from a size 5 to a 7.5It sparkles more than I ever thought it could and I am so happy to have this vintage and unique ring. We were so happy with the results that we had Karl use his creativity to create matching wedding bands that echo the engagement ring. WE LOVE THEM!Also all of the rings were finished earlier than estimated which was a bonus :D
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March 2022 by Kristen Koelling
Karl and his team went above and beyond and took our ideas and made them reality for our 20 year anniversary wedding band. Communication was key, they were open to ideas and gave amazing suggestions with no pressure, while also staying within budget. We will definitely be repeat customers.
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March 2022 by Kristen Weckerly Koelling
We had an amazing experience with Karl and his talented team. From start to finished we were treated like family and were part of the process. We were given multiple options and each one talked through. We are thrilled with the outcome, one absolutely gorgeous 20th anniversary diamond ring.
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March 2022 by Rob Senn
We can't say enough good things about Rings True! I came to them with some older ring parts and diamonds from my great grandmother's engagement ring, not sure what to expect. Everyone was incredibly helpful to this confused first-timer. Karl walked me through the whole process, including what could be reused and what could be used as credit. The results speak for themselves! Karl and his team designed and fashioned a beautiful ring using these family diamonds that reflects the traditional style of my great grandmother's ring without sacrificing beauty or durability––exactly what we'd been looking for, and at a fair price with excellent service.Yes, we got engaged on a hike, in the rain. Rings True is also much more trustworthy than the weather report.
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February 2022 by Tyler Ovington
The ring is beautiful! We loved the custom design process and really appreciated them helping us think through different ideas. And, they delivered ahead of schedule! Would definitely recommend their team for a custom engagement ring.
