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January 2024 by Carla L Bullock
My first time getting my car serviced. They were friendly and very knowledgeable and were able to tell me information about other services being needed the next time I came in. AWESOME service.
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January 2024 by Nicole Childs
Brad is such a nice person and I felt that he was looking out for me, making sure my car was sage, but not over charging me for needless services. Very impressed!
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January 2024 by Derek Warden
Work was through and timely. Thorough explanation of next-step services and intervals for my vehicle. The tech even vacuumed my front floorboard. That was a very nice value added touch. Many thanks and Happy New Year. :-)
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November 2023 by Tamara Watkins
Always nice and friendly. They have snacks and drinks if you stay with your car. They have coupons so that you get a very good deal for the money. And the vacuum your drivers side and leave a cookie in your car. So friendly.
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November 2023 by Deidre Alford
I recently left Johnson Lexus after my warranty was done and was looking for a quality place that would take care of my Lexus Es 350 and Quality Automotive is that place. Brad the manager is great to work with and I appreciate how their invoice works with detailed information recommended for your vehicle along with the pricing. I will suggest this place if you need anything done to your Lexus. They have my business.
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October 2023 by Ann Pearce
Quality Plus has provided quality care for us for years and years. Whether a simple oil change or fitting us in when something has broken, they’ve been great time and time again. They have a loaner car, easy drop off and pick up after hours and are welcoming and friendly in every interaction. I highly recommend them!
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October 2023 by David Soper
My wife's SUV had to be towed into the Quality Plus Automotive Service, this service obviously not planned and had never been to this place before. We were treated not as inconvenience but as a regular. We have all been there when our cars are just towed to nearest place and we are last on this list! Brad- the service manager jumped on it- came to the rescue and was able to take look at our vehicle and we were on the road in now time. Professionalism, high quality work and fairly priced. BTW your direct mail workedService: Auto engine diagnostic
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September 2023 by Brian Samble
Took my truck in to get a few things looked at and replaced. They went though priced everything out and I approved all the work. While servicing my rear differential they found that it needed to be replaced. Ordered in 2 replacement rear ends that were in worse shape than mine. They recommended me to a shop that could help get it rebuilt or replaced. After the rear end was finished I took my truck back to finish all the work that was originally left. Come to find out they never sent the parts back and had them there waiting for me.Everyone here is the most honest, compassionate, upfront people I have delt with in a long time. Any work I need will be done here. They keep you informed and will call and ask if if they run into an issue. Will diffently send anyone I know to them.
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August 2023 by M. L.
A good value and excellent, professional service. I had to get a new transmission and went to Quality Plus for a second opinion. Quality's quote was 3k less than the service center at the dealership.They also had a loaner for me to use, which was amazing considering it was a big repair and took many days.When I first called them about a second opinion, I called on a Monday and they offered for me to come in right away. I wasn't able to drop it off until the next day, but by midday they had an estimate. From there on, they routinely communicated via text about the repair.Another wonderful bit was that they had cookies in my car when I picked it up. Yum! You will be glad to have taken your car to Quality Plus. Don't delay, call them today!
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August 2023 by Meg Dreifuss
Quality Plus has been fabulous as we worked through an unique car challenge. They were honest and communicative in diagnosing the problem. Their technicians went above and beyond to help solve our problems and get our Toyota up and running again. All at a reasonable price!
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August 2023 by Phil Council
Tough to find an auto repair shop as knowledgeable and trustworthy as these guys. I thought I was doing the right thing getting my vehicle serviced by the dealer. I had some strange issue that the dealer servicing couldn't figure out after 3 visits. I heard about Quality Plus Automotive and these guys found the cause of my issue in less than 15 minutes. That was over 15 years ago and I haven't let anyone else lay a finger on any of my vehicles since, if I could help it...lol!! They are fair, honest and will not dupe you into paying for anything you don't truly need. We're like family at this point and everyone I refer to them has great experiences as well.
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August 2023 by Richard Drayton
Had work done recently to my 2004 Jeep wrangler and they did a great job. There are other items on my list that I need done and I will go to Quality to have it done. They are definitely for their customers and do everything to satisfy. Customer service was excellent and service was prompt and complete. I will be using Quality in the future.
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August 2023 by Mohammed Khan
Quality Plus has provided A1 services since I first had issues with my vehicle almost 2 years ago. I love the staff that I have been communicating with. Both Roger & Brad at the forefront. Honest hard working team. Thanks guys!Services: Air & cabin filter replacement
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August 2023 by Kenny Bacchus
Brad is awesome and the only contact person I prefer dealing with. Roger could perhaps learn from Brad the true meaning of what excellent customer should be. Not because Roger is having a bad day means the customer suffers!
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July 2023 by Kathryn B.
I accidentally drove my beloved Accord too close to a parking bumper and caused minor damage to the bottom rubber part of the car, so it was kind of dragging. When I brought it in the next day, I was ready to pay a good amount of my paycheck to fix it. But it was fixed for free in under an hour! What a blessing. Will continue to come here for car tweaks.
