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September 2024 by IPL Classics
PNC is very bad. I can not check my bank account statement very easily, its too hard to find that. Also they provide 100$ credit in Texas, which you dont get in Raleigh, so very disappointed with services.
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September 2024 by Nazmuz Sakib
Worst possible experience.
Have an appointment today at 4.15, went there despite the rain and first they said to wait as the office was serving another customer and after 15 minutes, said to reschedule for Tuesday as account opening will take 1 hour and they will close at 5. Man, why give schedule for 4.15 if it takes one hour. What’s the point of scheduling if they just serve at random.
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September 2024 by Kyra Thomas
Worst customer service ever - told me I was taking too long (I had been there for approximately one minute with no one waiting when I began, and then only one other woman coming eventually), and then when I politely said I was all good and didn’t need any help after he came up to me and started berating me, he scoffed and starting quite literally speaking about me with the customer that had walked up while I was right there. He then made a snide remark at me while I was leaving after the machine didn’t work. Great start to my morning.
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February 2024 by Mark W
I will never, ever, ever send PNC another dime. Their interest rate is OK, but if you ever try to get your money out of their bank using a domestic wire transfer, it's next to impossible. They tell you one thing, and then do another, and say just go do this, and you try, and it's totally different than they tell you. And, they help you fill out forms, and then you secure email them in and they don't accept them. And then you do a messaging chat and they tell you want to write so everything matches, and then you send it in, and they reject it. It's been two days and I'm still trying to get my money out of their bank. Let me repeat. I will never ever, ever send PNC another dime to put in their bank. It's not worth it. For two days, all I have had running through my head, is them say "please leave us alone", "we don't want you do to business with us", "stay away." And, I have heard the messages loud and clear, believe me.
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June 2023 by Remote’s Clues Pictures Inc.
Super convenient location on campus in Talley! Best student checking account out there! No fee’s which is fantastic compared to other banks! Great staff always willing to help me with all my needs. Great cash back credit card too! Love PNC! ❤️
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April 2023 by Marcel Lopez
Always excellence.
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April 2023 by Victoria S
Least helpful bank I’ve ever encountered. Logged me out of online banking despite using the correct password and the new temporary password they sent to me doesn’t work either.
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November 2022 by Turner Whitmoyer
Got a debit card and opened some accounts from here and they were pretty nice. The ATM is awful though often times you just can't deposit cash??
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November 2021 by Souad Arnaout
If I could give no stars I would. Total nightmare and they are creative to be a nightmare.
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August 2021 by Hellena Bai
Very poor customer service. I have never met such rude bankers in my life. Slow at responding, unwilling to help. Better find other banks if you wanna a pleasant banking experience.
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April 2021 by Mr. Duckles
I love this Branch and how convenient it is. The staff is wonderful and always willing to assist for anything I need! They have recently changed the staff and they are all so nice and helpful. If I remember their names are Monse , Rhea and the gentleman Marcel! Love PNC! You all rock!
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November 2019 by Heramb Mahajan
This branch is not useful for international wire transfer, withdrawal or to deposit cash in the account.
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November 2019 by Just Another Christian
Garbage!
