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January 2024 by Eric Little
Brought my phone here multiple times for different issues. They’ve always fixed it in a timely manner, use the best parts, and offer the best prices in the Raleigh area. Highly recommend them if you need your phone fixed.
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October 2023 by d9
Fast service, fair pricing, quality screen, and great customer service
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October 2023 by Sarah Jane Puls
Really different experiences, depending on the person. I first went to PRZ about 3 weeks ago, because my phone would only charge if it was off (otherwise, it was totally functional). Murtaza "ran diagnostics" on it and told me there was nothing he could do. But when he gave it back to me, it wouldn't turn on at all. I told him this, he took it into the back to look at it, and when he came back, the charger port was literally smoking. (You can see in the pic where the metal burnt off.) So I came in with a mostly working phone, and left with a completely broken one. After insisting for a while that he wasn't responsible, Murtaza finally agreed to replace the charger port for free and said he'd call me when the part was in. After more than a week of not hearing from him, I called and got no answer. After another week, I called again, and found out that he'd never actually ordered the part. The person on the phone ordered the part, and Ever replaced the charger port AND got my phone working again. HUGE thanks to him, he was excellent, great service and very knowledgeable. But ultimately I still had to buy a new phone, rather than repair mine or even keep using it as it was. So I would recommend this place, as long as you do NOT work with Murtaza.
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October 2023 by Mekhi Dunlap
I really don’t ever post reviews but I feel like no one should have to endure the disrespect I received over the phone from this establishment. I have had a pretty awful experience getting my phone fixed here after getting my iPhone fixed i received a message saying this is not a genuine apple product the man at the store said “do not worry about that it’s just something apple sends out once screens are replaced “ over the day and the last couple of weeks I realized because my repair was completely done terribly my screen taps apps randomly it doesn’t hold brightness and my Face ID has slowly stopped working. The Staff I talked to was very rude and yelled and over talked to me on the phone once I asked to speak with the manager he told me they were not in.Once after I asked for his name he stated his name was “the manager “ then hung up in my ear. Very disrespectful and rude and just completely all around bad service would not recommend.
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September 2023 by Monica Keyes
I've been using them for over 2 years now. They repair my son's XR both front screen and the back like new. They never disappoint me. Thank you
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September 2023 by Peter
This is my place to go.They did a great job and were fast.Sometimes price doesn't matter.It's the level of service.
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September 2023 by Nas Escobar
They have the best prices in the city I would definitely refer everyone to come here thanks
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August 2023 by Whitney Basset
Fast service reasonable prices been here numerous times
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April 2023 by Jennifer Moore
Got my screen replaced here for $120 during the weekend of dreamville fest. So about 2 weeks ago. There’s already 4 cracks in my screen and the button to lower my volume doesn’t work now. The the button to make it louder does though. I live in Maryland so there’s nothing they can do now but I’m writing a review to warn others about going here.
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April 2023 by Bryan “Da Chels” Sanchez
Always on time and professionally done. I can't stop recommending them for fast service at an amazing price.
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March 2023 by Greg Lee
Great service my boy hooked me up with aye new screen for a fair price & was fast ‼️?? blessings . If you need ya phone fixed go to them ! Best Raleigh !
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March 2023 by Jadyn Keo
Bless this man who fixed my phone. Got it done swiftly everything looks great! Got my back camera and screen replaced in 40 minutes.
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March 2023 by Amina B
Have been to this store many times excellent service and great prices highly recommend
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January 2023 by R L
Seen the owner park in a disability parking spot and a disabled customer complained that he couldn’t exit his vehicle since the owners car was basically blocking him in…”it’s fine, I own the property” said the owner!!! I’ll never give that P.o.s my money
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January 2023 by Deona Joyner
It was my first time going here and the service was fast and Mike was very helpful. Price was reasonable and affordable. I will be going back if anything. Thank you Mike!!!!
