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May 2023 by Greg Eissens
TowneBank of Raleigh was an absolutely amazing team to work with! They provided me all the information I needed in a timely manner as well as they were always available at anytime for any of my questions! I would highly recommend!
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July 2022 by George Howard
My company has done business with Paragon and Townebank for 17 years and I could not think more highly of them. It's what a bank is supposed to be: Personable, professional and thoughtful about your business.
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July 2021 by Mary Beth Evans
Best customer service I have had in a while. Breeann Barnes was exceptional.
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December 2020 by Sweet Pea Waxing Boutique
I love this bank. I received a commercial loan at the Raleigh TowneBank branch and had such a great experience. Every step of the way was so personalized. Quick approval time, emails daily with updates, fast closing. Caityln the branch manager is so efficient. She was always one step ahead of the loan process and went above and beyond for me. She even answered emails on her vacation. If you are a small business owner I highly recommend using TowneBank...they definitely cater to us little guys unlike the big banks. Thanks again to all the Townebank employees.
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July 2019 by Trevor Marshall
As the Director of Operations for a small business, I love the same day deposits and mobile check deposit feature. Most of all, I love having the chance to say hello to all of the wonderful employees at the teller desk!
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April 2019 by Rick Gardner
Great bank for non profit organizations. The go the extra mile to earn your business.
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January 2019 by Jons Gillis
Very poor experience to say the least. I walked in to cash a check, they verified legitimacy of the check in front of me and other customers. When it came back 100% legitimate they wouldn't cash it and forced me to take a cashier's check for the amount. All-in-all just extremely unprofessional, do business elsewhere!!
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November 2018 by Andrew Maddy
They incorporated a new website Monday 10-22-18 and it is the worst update I've ever seen. They went from a ergonomic, customer friendly interface to an awful report generating confusing mess that is neither new nor improved. I can only imagine the backlash this will generate for the commercial banking business they have.
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September 2016 by Kate Feldhouse
Friendly staff, great service, competent leadership
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September 2015 by Brandi G.
Some of my associations work with this bank. They are always super friendly (the tellers and other staff), quick to respond to E-mails and you can have meetings in their conference room and training rooms for free if you bank with them. They will also come pick up deposits if you're located in Wake County.
